OTT
Policy control and WiFi provision drive customer retention and positive customer experience
Despite the predicted demise of WiFi with the adoption of LTE and its promise of “faster speeds and better experience”, we can all see that WiFi is as popular as
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Data analytics: putting value in the customer experience
As today’s subscribers do almost everything on their mobile devices, operators now have better insights into their phone usage and habits than any other internet company.
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Agama and Zappware announce customer experience partnership
Video service quality specialist, Agama Technologies, and end-to-end DVB/IPTV/OTT platform provider Zappware, have announced a new technology partnership to deliver a pre-integrated solution for assuring a world-class customer experience to
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