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01 April, 2019
The digital revolution has brought many benefits for consumers and large organisations alike, but while the former enjoys more sophisticated experiences than ever, delivering these can be a struggle for the organisations themselves – in all industries, says Ravi Kumar Palepu, global head, Telco Solutions, Virtusa. (more…)
11 March, 2019
MediaKind, a global media technology provider, announced that it is collaborating with Telefonica Brazil to enhance the user experience for more than 350,000 VIVO Fibra subscribers through the integration of the Netflix streaming service (more…)
25 October, 2018
Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a commoditization of services, writes Albrecht von der Recke, the founder and COO of fonYou.
24 September, 2018
“The Digital Skills Gap” is a phrase that has been banded around for some time now. Whether it’s a news headline, or an agenda item in leadership meetings, we are all aware that the race for skills is officially on. (more…)
21 September, 2018
The inclusion of open APIs, open source and virtualisation has become a de facto standard within the software community. For CSPs, who are desperately trying to transform into digital service providers and achieve web-scale success, this can’t have come soon enough. (more…)
27 August, 2018
FAANG. Yes, FAANG. Why start here? Because Facebook, Amazon, Apple, Netflix and Google have helped to re-define how many, many industries do business. Incumbent TMT (Telecoms, Media and Technology) companies know the pressure to diversify (more…)
23 August, 2018
A new eBook from CCgroup’s MediaTech team outlines the role of telecom network operators and over-the-top service providers (OTTs) in the broadcast industry, and the vendor opportunity. (more…)
22 August, 2018
At the TMF Digital Transformation World 2018 event, during Wipro’s demonstration of 5G catalyst related to planning and optimisation, the discussion veered towards the topic of how service providers could use different techniques beyond dynamic network changes to increase their resource utilisation, and how they could play a major role in strategic resource optimisation, writes Vinay Devadatta, the practice head of Innovation & Industry Relations at Wipro.
10 July, 2018
A long legacy of excellent customer service means nothing when the level of service begins to decline. Even the smallest lapse can cause loyal customers to take their business elsewhere. I am one such customer. (more…)
04 July, 2018
A recent report, from Gartner emphatically points out that “Digital business initiatives will struggle unless CIOs and business leaders change the way they think about networking.” Gartner states that “by 2022, the percentage of enterprises that deem networking core to their digital initiative success will increase to over 75%”, up from 25% today. (more…)
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