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14 March, 2018Until today, there has been a chasm between the ability to understand and personalise for a user’s online preferences and delivering personalised experiences based on their offline (physical) world. (more…)
11 November, 2016As digital transformation begins to have an impact on traditional businesses and the consumption habits of customers, new approaches to customer experience are emerging, wrote Alan Coleman, chief executive of Brite:Bill. (more…)
07 October, 2016The telecommunications industry has hundreds, if not thousands of terms and abbreviations that are used on a daily basis. And as the industry evolves, that number is set to grow. In part one of our A-Z we drill down to some of today’s top terms in Mobile Network Analytics. (more…)
20 September, 2016We all know now that, to measure customer satisfaction (CSat), one has to ask the customers’ opinions. Various measures of CSat are in use in CSPs, usually measuring on a zero to ten-point scale. (more…)
08 September, 2016We all know the feeling. You get onto a train with a two-hour journey ahead of you, settle into your seat, and get out your phone or tablet. (more…)
12 August, 2016AT4 wireless is to provide testing services to assess fair coexistence of Wi-Fi and LTE in unlicensed spectrum (LTE-U) devices in accordance with the Wi-Fi Alliance Coexistence Test Plan. (more…)
08 August, 2016Accedian, has announced that its fully virtualised mobile network monitoring platform is the first to have been deployed to assure LTE networks. (more…)
12 April, 2016Eric Xu, the rotating CEO of Huawei, China’s largest telecom equipment and services provider, isn’t like most chief execs. Not only was he happy to take questions from an international posse of 500 communications analysts and media, he did it unscripted and with a strong sense of humour. (more…)
10 March, 2016The supply chain into CSPs is constantly evolving and CTOs have to adapt accordingly. (more…)
05 February, 2016Julie Holmes, director Product Strategist, from the Hubble Team at insightsoftware.com explained: The Model T Ford had just one lever and a single gauge on its dashboard. As Ford had promised of the automobile earlier: (more…)
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