CSPs
Network tools should unlock better customer experiences
The proliferation of Over-the-Top (OTT) services, streaming video and complex solutions such as Voice over Long-Term Evolution (VoLTE) pose fresh challenges for communications service providers (CSPs) seeking to deliver good
Read moreHow to build an experience based pricing solution
Previous articles in this series examined how communications service providers (CSPs) have generally considered pricing off-limits as part of their strategy for profitable monetisation. This third and final article, written
Read moreMYCOM OSI monitors performance of the UK’s new 5G testbed facility in Surrey
MYCOM OSI, a provider of next generation service assurance, automation/orchestration, and analytics solutions to the world’s largest communications service providers (CSPs), is participating in the University of Surrey’s state-of-the-art 5G
Read moreOrchestrating the IoT in a harmonious symphony
The Internet of Things (IoT) is growing at a phenomenal pace. Estimates about how many connected devices will be in operation by 2020 range from 25 billion to 75 billion.
Read moreCan CSPs play Google at its own game?
The prospect of Google’s Project Fi creates uncertainty about the future of the telecoms industry. While partnering with Google will be an obvious choice for CSPs, as described in my
Read moreInnovation in the digital world requires letting go
Not so long ago, communications service providers (CSPs) had large IT staffs to manage massive infrastructures, designed to support a small number of products and services sold to large volumes
Read moreIt’s time to get your M2M ducks in a row
The rise in partner settlement complexity needs to be addressed to ensure IoT success, writes Vic Bozzo.
Read moreIs it sunset for traditional BSS or can happy hour last a little longer?
Billing and charging for CSPs now encompasses a wide range of one-time services in addition to flat rate bundles. Traditional systems are no longer fit for purpose, but what is
Read moreCustomer experience management relates to you, billing and charging professionals
As communications service providers (CSPs) focus more and more on creating differentiation through superior customer experience management, it has become clear that billing and charging are critical enablers of great
Read moreOracle Communications continues to simplify design and delivery of network services to support NFV and Business Agility
For communications service providers (CSPs), the design and introduction of new services is often a lengthy and manual process—especially when such services span physical and virtual networks. Exceptions such as
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