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17 September, 2020
Subex, a specialist in Digital Trust, has launched its Partner Ecosystem Management platform. This is designed to allow communication service providers (CSPs) to accelerate their digital services portfolio expansion. (more…)
07 September, 2020
All businesses are the products of courageous decisions but decision makers at communication service providers (CSPs) are very brave indeed, writes Nick Booth. (more…)
18 August, 2020
A large communications service provider (CSP) that serves more than 50 million individual, business and government subscribers was faced with the challenge of optimising its customer acquisition policies by offering new customers equipment and service packages tailored to each individual’s credit risk. This is a critical new battleground for telecoms operators as markets exceed saturation and the fight to attract new customers centres on making attractive, tailored propositions. (more…)
17 August, 2020
Communications service providers (CSPs) are now well aware of the power of the data they collect regarding their customers and see it as a key means to run their operations more efficiently, achieve compliance, improve customer experiences and ultimately enhance their profitability. The telecoms industry, however, is composed of a complex web of organisations created through mergers and acquisitions (M&A) and infrastructure that involves multiple generations of technology. This makes the process of enabling data-driven decision making multi-layered and encompasses cultural as well astechnological challenges. (more…)
03 August, 2020
Communications service providers (CSP) are surrounded by challenges from all directions, writes Robin Duke-Woolley, the chief executive of Beecham Research. Their central service offering has commoditised, growth is constrained by market saturation and they have no option but to invest billions in capex in the next generation of mobile technology. Against this unappealing background, they have to deliver great experiences or customers will walk. (more…)
23 July, 2020
Communications service providers (CSPs) have worked doggedly over the last two decades to prepare for a new, data-led mode of operation. The plumbing is now done but extracting actionable insights from data lakes and then trusting that for fundamental operational processes is the next giant step operators need to take, writes George Malim.
17 July, 2020
Telecoms networks have been traditionally designed to manage traffic at peak times. Network slicing gives customers the ability to scale network resources up and down as needed, says Tim McElligott, senior analyst at TM Forum. Using slicing and network as a service (NaaS), Communication Service Providers (CSPs) can now begin developing new business models to provide varying levels of service to enterprises. (more…)
26 May, 2020
Tech Mahindra Ltd, a provider of digital transformation, consulting and business reengineering services and Openet, a provider of the digital business support system (BSS) solutions, announced a global strategic partnership to enable digital transformation for customers globally. This partnership will leverage 5G and cloud technologies to accelerate digital transformation for communication service providers (CSPs). (more…)
18 May, 2020
Ericsson will partner with China Telecom and China Unicom to deploy Ericsson Radio System products and solutions, including Ericsson Spectrum Sharing, as they roll out 5G across China. (more…)
04 May, 2020
TEOCO, a provider of planning & optimisation, assurance and analytics solutions to over 300 communication service providers (CSPs) worldwide, has launched ASSET 2020, the latest release of its radio network planning tool. ASSET 2020 features support for dynamic spectrum sharing (DSS) between 4G and 5G , 5G neighbour planning, 5G measurements support and automatic site placement for 5G. (more…)
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