communication
Where are you on the four stages of the journey to better CSP billing?
The telecoms bill is both a foundation for the trust necessary to enable a sale and also an environment where sales messages can be personally tailored for each customer,
Read moreOnline purchases via Apple Pay and Android Pay to reach US$8bn by 2018
New findings from Juniper Research claim that the value of digital and physical goods purchased through mobile ‘OS-Pay’ platforms will increase by fifteen times in the next two years.
Read moreThe importance of network security in the age of the Internet of Things
The speed at which the telecoms industry is needing to keep up with rise of the Internet of Things (IoT) is quite alarming.
Read moreThe virtue in virtualisation
I recently read a memoir of childhood in the 1950s, with a description of being sent into exile: the mother gives the child a tearful farewell hug before the walk
Read moreUsers said to be switching messaging services to protect privacy over WhatsApp and Telegram vulnerabilities
One service, VIPole Secure Messenger, is reporting a 40% increase in user numbers in the last month following several incidents that have sparked concerns over apparent vulnerabilities in rival applications
Read moreNew RTC conferencing, recording, deployment and fallback routing features added to forge by Xura platform
Xura Inc, a provider of Real-Time Communication (RTC) technology, has unveiled new features for its forge RTC platform.
Read moreMost tech-savvy consumers believe that they are more ‘multi-channel’ than the companies that serve them
A significant number of increasingly tech-savvy consumers feel aggrieved at the difficulty they face getting service from businesses, despite their commitment to multi-channel strategies aimed at easing the waiting times
Read moreCutting the cord: Why telcos must leave product focus behind
There has been much debate about the way that mobile tariffs charge customers who have used data while abroad, especially questioning the lack of education for consumers on data roaming
Read moreTelstra adds global reach to Asia’s first software-defined networking platform
Following the completed acquisition of Pacnet Limited on Thursday 16 April 2015, Telstra has announced Asia’s first Software-Defined Networking (SDN) Platform will now be available to customers globally, enabling high-performance,
Read moreBusiness travellers’ global roaming costs cut with first 4G LTE mobile WiFi hotspot for enterprise management
Webbing has announced the next generation of mobile roaming for the enterprise, now available in the U.S. The Webbing Spot hotspot and Webbing Management Platform deliver the most cost-effective and manageable
Read more