Where are you on the four stages of the journey to better CSP billing?

The telecoms bill is both a foundation for the trust necessary to enable a sale and also an environment where sales messages can be personally tailored for each customer,

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Online purchases via Apple Pay and Android Pay to reach US$8bn by 2018

New findings from Juniper Research claim that the value of digital and physical goods purchased through mobile ‘OS-Pay’ platforms will increase by fifteen times in the next two years.

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The importance of network security in the age of the Internet of Things

The speed at which the telecoms industry is needing to keep up with rise of the Internet of Things (IoT) is quite alarming.

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The virtue in virtualisation

I recently read a memoir of childhood in the 1950s, with a description of being sent into exile: the mother gives the child a tearful farewell hug before the walk

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Users said to be switching messaging services to protect privacy over WhatsApp and Telegram vulnerabilities

One service, VIPole Secure Messenger, is reporting a 40% increase in user numbers in the last month following several incidents that have sparked concerns over apparent vulnerabilities in rival applications

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New RTC conferencing, recording, deployment and fallback routing features added to forge by Xura platform

Xura Inc, a provider of Real-Time Communication (RTC) technology, has unveiled new features for its forge RTC platform.

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Most tech-savvy consumers believe that they are more ‘multi-channel’ than the companies that serve them

A significant number of increasingly tech-savvy consumers feel aggrieved at the difficulty they face getting service from businesses, despite their commitment to multi-channel strategies aimed at easing the waiting times

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Cutting the cord: Why telcos must leave product focus behind

There has been much debate about the way that mobile tariffs charge customers who have used data while abroad, especially questioning the lack of education for consumers on data roaming

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Telstra adds global reach to Asia’s first software-defined networking platform

Following the completed acquisition of Pacnet Limited on Thursday 16 April 2015, Telstra has announced Asia’s first Software-Defined Networking (SDN) Platform will now be available to customers globally, enabling high-performance,

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Business travellers’ global roaming costs cut with first 4G LTE mobile WiFi hotspot for enterprise management

Webbing has announced the next generation of mobile roaming for the enterprise, now available in the U.S. The Webbing Spot hotspot and Webbing Management Platform deliver the most cost-effective and manageable

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