chatbot
3 ways to restore consumer trust in business communications
Understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it, writes Michael O’Brien, the chief product officer
Read moreDeveloped market lessons learned from emerging markets
Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a
Read moreWirecard selects Astute Solutions for conversational service chatbot technology
Astute Solutions announced their selection by Wirecard, a global provider in digital financial technology, to implement Astute’s chatbot software into the boon app – Europe’s fastest-growing mobile payment solution.
Read moreLidl UK launches artificial intelligence wine chatbot to guide UK customer purchases with Aspect Software
Aspect Software has partnered with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, artificial intelligence (AI)-powered, Facebook Messenger chatbot, which will help UK customers easily select the
Read moreBots: The good, the bad and the ugly
Chatbots are more than 50 years old, but the technology is still evolving. Despite recent advances, the history of chatbots hasn’t been all plain sailing.
Read moreVodafone to use artificial intelligence to speed up online queries
Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service.
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