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25 October, 2018Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a commoditization of services, writes Albrecht von der Recke, the founder and COO of fonYou.
12 February, 2018Astute Solutions announced their selection by Wirecard, a global provider in digital financial technology, to implement Astute’s chatbot software into the boon app – Europe’s fastest-growing mobile payment solution. (more…)
01 February, 2018Aspect Software has partnered with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, artificial intelligence (AI)-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. (more…)
01 August, 2017Chatbots are more than 50 years old, but the technology is still evolving. Despite recent advances, the history of chatbots hasn’t been all plain sailing. (more…)
18 April, 2017Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service. (more…)
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