bots

Did you ever call your bank to discuss an issue with your account, and end up having to sit through lots of hold music, before repeating your issue to a

This time last year Gartner predicted that CMOs would be spending more than CIOs in 2017. Was the prediction right, asks Steve Collins, a partner at CVM people.

Digital transformation strategies open up plenty of opportunity for communications service providers (CSPs) to combine security in their offering. That’s the view of Andrew Foxcroft, Radware’s regional director for the

Chatbots are more than 50 years old, but the technology is still evolving. Despite recent advances, the history of chatbots hasn’t been all plain sailing.

“We all need the human touch” sang mullet-toting soft rocker Rick Springfield back in 1983, fearing a dystopian future in the year 2016. While last year didn’t bring us to