Reports & whitepapers
CEM 2016 – Can CSPs use intelligence from multiple sources to win the customer experience battle?
Our VanillaPlus CEM Insight report contains 21 pages exploring how CEM is changing to take account of intelligence gathered from multiple sources of data. The Insight contains a VanillaPlus-commissioned report
Read moreBuilding the Carrier Grade NFV Infrastructure
Network Functions Virtualization (NFV) is the telco’s version of IT virtualization, achieved by augmenting the latter with the carrier grade capabilities required for high availability, security, and performance, as well
Read moreOnline transaction fraud to more than double to $25bn by 2020, finds Juniper Research
A new study from Juniper Research has found that the value of online fraudulent transactions is expected to reach $25.6 billion by 2020, up from $10.7 billion last year. This
Read moreBill and Charge 2016 – Will charging capability enhance CSPs’ roles in the digital ecosystem?
Our VanillaPlus Bill & Charge Insight report explores how CSPs are looking to their BSS to demonstrate their relevance and value in the digital value chain. The Insight contains a
Read moreLTE growth drives mobile device certifications to new record in 2015
A new record of 540 mobile devices were certified through the Global Certification Forum in 2015. Continued growth in demand for smartphones incorporating LTE helped drive GCF device certifications higher
Read morePressure is rising on cybersecurity pros, says new Trustwave report
Trustwave® released the 2016 Security Pressures Report, based on a survey of 1,414 in-house information security professionals, which shows a rise in both the current and expected pressures in the career field
Read moreNFV – Will 2016 see CSPs address the deployment challenges?
Our VanillaPlus NFV Insight report explores how CSPs are getting to grips with NFV security and deployments of early NFV use cases. he Insight contains a VanillaPlus-commissioned report from analyst
Read moreSDN, NFV & Network Virtualisation Ecosystem: 2015 – 2030 report released
A report entitled, The SDN, NFV & Network Virtualisation Ecosystem: 2015 – 2030 – Opportunities, Challenges, Strategies & Forecasts has been released by Dubai-based Signals and Systems Research.
Read moreNew indexes chart CSP virtualisation progress
There’s no doubt that virtualisation is critical to the future of communications service providers, but what’s much less clear is how much action CSPs have actually taken to transform their
Read moreDigital Identity & Data Analytics – Are users’ digital identities at the heart of monetising CSP data?
Our VanillaPlus Digital Identity & Data Analytics report starts here exploring how big data analytics is becoming an important future revenue stream for CSPs. The Insight contains a VanillaPlus-commissioned report
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