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MACH, a provider of hub-based mobile communication solutions, will be holding its annual Insights conference in Berlin next month. The 3 day event, running from 6-8 June, will provide in-depth coverage of roaming topics, and has been extended to cover Interconnect, Mobile Messaging, and Direct Operator Billing.
More than 100 representatives of the telecommunication industry’s leading mobile network operators, service providers, handset manufacturers and content providers are expected to converge to discuss some of the hottest topics in the mobile industry, including:
the impact of regulation on the roaming market,
the shift from wholesale to retail,
the increasing complexity of IOT, optimising data revenues,
inserting the operator in the Apps and Content Value Chain,
how messaging can boost operator revenues with new business models.
The Future of Telcoms: What will you be doing in 2013?
How can mobile operators be more than access to other provider’s applications?
How can cable operators grow customer value across open networks?
How do multiservice (MSO) and virtual (MVNO) operators stand to gain?
What can we learn from today’s successes and failures?
This Executive Summit in Berlin brings together innovative leaders from across the telecoms industry to answer these questions and more. This exclusive event is by invitation only and open only to telecom operator executives. Places are strictly limited. Request your invitation today, before they are all gone! www.communigate.com/Berlin
Nokia Siemens Networks acquires certain wireless network infrastructure assets of Motorola Solutions
Motorola Solutions and Nokia Siemens Networks have announced that the latter has completed its acquisition of Motorola Solutions’ networks assets for US $975m in cash.
As part of the deal, responsibility for supporting 50 operators across 52 countries and approximately 6900 employees will transfer to Nokia Siemens Networks. This means that responsibility for supporting customers of Motorola Solutions’ GSM, CDMA, WCDMA, WiMAX and LTE products and services have passed to Nokia Siemens Networks.
In addition, Nokia Siemens Networks is acquiring a number of research and development facilities including sites in the United States, China, Russia, India and the UK.
Based on revenue, the addition of Motorola Solutions’ Networks assets makes Nokia Siemens Networks the third largest wireless infrastructure vendor in the United States and the leading non-Japanese wireless vendor in Japan.
Rajeev Suri, chief executive officer, Nokia Siemens Networks, explained that the people, customers and technology acquired would greatly complement the existing business by taking the company into new markets and broadening its market share.
“Our combined knowledge and experience will provide our newly expanded customer base with the means to grow by providing greater value to their subscribers,” he said.
A new study from Juniper Research has found that 63% of the traffic generated by smartphones, tablets and feature phones will transfer onto fixed networks via Wi-Fi and Femtocells by 2015.
As a result, the annual mobile data traffic offloaded from operators’ networks via the two is forecast to reach nearly 9000 petabytes (PB) within four years – a figure equating to some 11bn movie downloads.
Although WiFi accounts for over 98% of the traffic currently offloaded, Femtocells will account for a steadily increasing proportion over the forecast period, with the highest penetration occuring in North America.
It is also expected that the percentage of traffic offloaded in developed markets will actually diminish towards the end of the forecast period and begin to plateau in several other regions due to the accelerating take-up of LTE. However, despite this the volume of data traffic offloaded from mobile networks will continue to grow strongly throughout the next five years as the total volume delivered to mobile devices accelerates.
Nitin Bhas, author of the report, said: “As a high percentage of mobile data consumption occurs while indoors or in motion, operators have an opportunity to offload data traffic onto complementary fixed networks via WiFi and Femtocells. Offloading also has the potential for creating new services and applications and enhancing the usage of existing services.”
Swisscom selects inter-carrier and wholesale billing solution from NEWCON
Swisscom, Switzerland’s leading telecom provider, has selected a next generation, flexible inter-carrier and wholesale billing Solution from NEWCON.
The new solution has been implemented with a target to reduce the total cost of ownership for billing service by more than 20% and position Swisscom as one of most competitive Telcos in the European market.
Following a one-year intensive vendor selection process NEWCON says that it was selected because of its successful long-term experience in this field as a service integrator and solution provider for numerous other customers. Its ability to minimise the risks of revenue loss from potential OSS and BSS gaps and philosophy of ‘OSS/BSS Integration’ were also seen as the right step moving forward for Swisscom.
With 5.8m mobile users, over 400,000 TV customers and around 1.6m broadband connections, Swisscom offers a full range of products and services for mobile, landline and IP-based voice and data communications.
Gerald Haidl, CEO of NEWCON, said that the company would provide competence in strategy and implementation for the operator.
“That means we support our customers from management consulting to service integration,” he said. “We are aware of the needs of IT, technology, sales and finance. Only with this overall view we are able to meet the objectives of an international major customer [such] as Swisscom.”
Subex Limited, a leading global provider of operations and business support systems (OSS/BSS), has announced the launch of its pre-paid channel assurance product, a packaged solution offering based on its ROC solution suite.
The pre-paid channel assurance solution uses control systems and processes based on advanced analytics techniques to accurately reconcile and report customer payment transactions and adjustments. This, combined with its data visualisation approach, enables service providers to automate the validation of processes around the back end of cash management activities such as validation of fees and charges associated from direct and indirect partners.
According to KPMG, pre-paid is the largest and most vulnerable revenue stream for the majority of operators, with it representing around 90% of total revenue for many in emerging markets. With pre-paid CSPs operating in real-time, they require more dynamic revenue assurance procedures to limit losses. As such, assuring processes around cash management activities plays an important role because of the increase in number of payment channels and the complexity involved in customer payment transactions and cash management processes.
Mark Nicholson, chief technology officer, Subex, said: “The pre-paid channel assurance solution will enable service providers to substantially improve their operational and financial controls around customer payment transactions and cash management processes, giving them unprecedented, near-real-time visibility into their cash flows.”
Monitise Asia Pacific partners with JETCO for mobile payments in Hong Kong
Monitise, a leading global mobile money solutions provider, has revealed that its Asia Pacific joint venture has entered a partnership with Joint Electronic Teller Services Limited (JETCO), a payments business and leading network of ATMs in Hong Kong and Macau, to launch mobile commerce services.
Under the terms of the agreement, Monitise Asia Pacific and JETCO will launch a mobile pre-paid top-up service in Hong Kong for mobile operators, providing customers with a new and more convenient way of paying securely via their mobile devices.
Monitise’s approach to mobile ecosystems enables open access to financial institutions, payments processors, mobile network operators and merchants via a proven bank-grade security platform.
JETCO runs more than 2,000 automated inter-bank teller machines in Hong Kong and Macau with more than 30 member banks including Bank of China Limited, The Bank of East Asia Limited and Standard Chartered Bank.
Alastair Lukies, group chief executive, said: “Today’s landmark agreement with JETCO marks an important milestone for Monitise as we grow our business into Asia Pacific. This partnership is an exciting step towards bringing mobile payments and shopping to Hong Kong, by connecting people with their existing bank accounts or cards, anytime, anywhere, via their mobile.”
SevOne and ExtraHop partner to deliver application-aware network
SevOne and ExtraHop Networks have announced a partnership to bring best-of-breed performance monitoring solutions to the market.
The partnership combines NetFlow and device-based monitoring with real-time application transaction analysis to provide a scalable and comprehensive solution for ensuring enterprise-wide performance and reliability of mission-critical business applications.
ExtraHop’s application delivery assurance system provides application-level visibility with no agents, configuration, or overhead. SevOne’s network performance management solution monitors millions of IT device elements and flows to keep increasingly complex networks, servers and application infrastructure functioning at peak performance levels.
As a result of the deal the companies believe customers will enjoy the ease of deployment, fast time to results, small solution footprint, and lower cost of ownership that the solution provides.
Jesse Rothstein, CEO and co-founder, ExtraHop, explained that up till now, businesses seeking an application and network performance management solution have had to consider the downside of legacy and incumbent technology.
“These tools rarely scale to modern IT environments, are difficult to deploy and maintain, and can perturb the very systems they are monitoring,” he said. “The integration of best-of-breed products from ExtraHop and SevOne provides businesses with a compelling alternative to legacy management suites that are lagging further and further behind.”
WildBlue Communications has announced that it is using Convergys Smart BSS Solutions as the billing platform for its consumer satellite broadband business.
With WildBlue expecting to expand its network capacity dramatically in 2011 following the launch of the new satellite, ViaSat-1, the move is a logical step for the business.
Convergys solutions help to support convergent services and leverage real-time marketing innovation whilst minimising risk, reducing operational costs and helping to generate revenue.
Kevin Harkenrider, COO, WildBlue, said: “The ability to offer new services and gain increased flexibility with the new Convergys Rating and Billing Manager is a crucial part of implementing our growth strategy.”
Bob Lento, President, Information Management, Convergys, added: ”Broadband access continues to grow as providers like WildBlue bring high-speed broadband service and associated economic benefits to US markets. With our Rating and Billing Manager, WildBlue will have the commercial agility to launch and support new offers and products quickly to meet subscriber demand and drive increased broadband penetration in the United States, especially in rural areas where the service is most needed.”
OXYCOM has revealed it is building a BSS Platform based on Comarch’s products.
Under the terms of the agreement OXYCOM will implement the company’s convergent billing, service activation, billing mediation and enterprise service bus components.
The key component of the implemented solution is Comarch Convergent Billing, a modern high capacity and scalable billing system which contains a Central Product Manager and rates of OXYCOM’s services. The solution also supports partner data management and inter-partner settlements, customer relationship management, and account data management along with full integration with the existing CRM system, thanks to Enterprise Service Bus – Comarch ESB.
The project has been up and running since the end of the first phase of the implementation. During this stage the main functionalities, which are perceived as crucial in delivering services such as VoIP, Software on Demand (SoD), Software as a Service (SaaS), were deployed.
Currently, the project is in its second stage during which further functionalities are being developed focused on automation processes and system integration and these will enable OXYCOM to activate its advanced services.
Bogumil Butryn, technical department director, OXYCOM, said: “The experience and skills of Comarch’s professionals enabled us to create a customised system configuration that allowed to run optimally with our new services. Thanks to the training at Comarch’s Headquarters, our BSS systems’ administrators can react dynamically on the business needs that are evaluated and we can expand OXYCOM’s offer. The flexibility of Comarch’s portfolio allows us to build new rate models, which are later made available to our customers online. The Software on Demand (SoD) or Software as a Service (SaaS) market is growing very fast and so bearing an updated offer in this area has a substantial meaning.”
mBlox partners with SinglePoint for SMS advertising solutions
mBlox has announced a new partnership with SinglePoint, to offer SMS advertising solutions in the United States.
Through the collaboration, mBlox clients can gain access to leading advertisers who place ads in the unused characters of outgoing text messages, creating a revenue stream which can offset program operating costs, whilst also generating positive associations with marquee brands.
Along with mBlox’s expertise in providing a secure delivery network, SinglePoint’s easy-to-use web interface allows publishers to manage inventory, and access reporting tools crucial to monitoring campaign success while maintaining complete control of their programs.
Through this strategic alliance and the commitment to provide market-leading services, qualifying publishers who use the mBlox network will also receive an ad revenue share bonus.
Brian Johnson, senior vice president of global sales, mBlox, said: “Mobile advertising has witnessed staggering growth over the last year. The combination of the ubiquity and reach of SMS with mBlox’s large customer base provides the perfect formula for advertisers to reach more consumers in new and effective ways. We are delighted to be working with SinglePoint to offer our customers a best-in-class ad insertion service, with the additional upside of a preferential revenue share.”
Tektronix Communications, a leading worldwide provider of communications test and network intelligence solutions, has announced the appointment of Lyn Cantor as president.
Cantor succeeds Doug Dickerson and rejoins the company from Visual Network Systems (VNS) where he was senior vice president and general manager. Prior to his term with VNS, Cantor served as vice president of worldwide sales, service and marketing at Tektronix.
Over the course of his 27-year career, of which 14 years have been with Tektronix, Cantor has held various vice president positions in Americas sales, global channels, product management and marketing in addition to having general manager responsibility.
Jim Lico, executive vice president, Danaher Corporation, said: “We are fortunate to have Lyn leading Tektronix Communications. He brings a wealth of knowledge and a passion for the business that will be key to our continued growth and success as we deliver leading communications test and network intelligence solutions to our customers across the globe.”
Imagine Communications appoints David Sykes as vice president, Sales
Imagine Communications, a leading innovator in advanced digital video solutions, has announced the appointment of telecommunications veteran David Sykes as vice president, Sales. David will report directly to Imagine’s CEO Richard Stanfield and lead the company’s sales team.
Sykes has more than 25 years’ experience in the telecommunications industry and was previously vice president of Sales and Marketing Strategy for Opnext. In just two years focusing on the largest OEMs and Carriers his sales team grew revenues from just over $10m to well over $100m.
Richard Stanfield, CEO, Imagine Communications, said: ”David has an impressive and successful track record growing telecommunications companies and we’re pleased to have him join our team. David’s vast experience will serve Imagine well as we continue to focus on delivering the best quality and most efficient solutions to our North American cable customers, while expanding our reach to new countries and service providers working to deliver consistent quality video across multiple screens and viewing devices.”
A Question of Policy Policy control has dominated the headlines over the past few months as a raft of deals have been inked in the telecoms market. But what does this really say about the market and what’s been happening? more »
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A new report from Frost & Sullivan suggests that 60% of communication service providers (CSPs) view growing competition as one of the key reasons behind placing a greater focus on customer experience and the speed at which they bring new services to market.
Welcome to VanillaPlus Bites, the monthly communications industry news service
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The rise of the Smartphone has caused communications service providers to rethink how they package and price data services. Just as CSPs are shifting their pricing strategies to tiered and segmented pricing, along comes the next must-have smart device, the tablet! Now the challenge is for CSPs to create bundled offers across multiple devices that are intuitive, provide the best value for their customers, and engender customer loyalty across a multitude of new device offerings. A new approach to pricing, packaging and bundling data services is required for success as tablets become pervasive. Find out more.
Teleca, a supplier of solutions and services to the mobile and connected devices industries, today announced that it has acquired UK based SurfKitchen.
SurfKitchen, which has approximately 55 employees, helps mobile operators and their partners overcome the discoverability, usability and fulfillment challenges associated with the delivery of mobile applications and services.
SurfKitchen will stay as an independent business unit within the Teleca organisation. The company will focus globally on the operator segment, concentrating on business development, sales and product research and development. SurfKitchen will be able to make use of Teleca’s global services for its customer deployments.
“This acquisition brings together two companies with very complementary skill sets”, said Michel Quazza, chairman and CEO of SurfKitchen. “We get access to Teleca’s strong presence in the connected devices industry and its extensive partner network, while Teleca can offer its deep knowledge of embedded systems to our operator customers. The result is true end-to-end services that benefit the whole industry and will provide unique differentiation”.
René Svendsen-Tune, CEO at Teleca, added: “The mobile-and connected devices industries are moving from software enabled hardware businesses to hardware enabled software businesses. We see rapid growth in the overall market of content and application consumption, and through this acquisition we can offer mobile operators, platform providers and other layers in the mobile industry complete solutions for applications and content delivery.” www.teleca.comBack to top
2011 mobile operator service revenues to exceed $1 trillion
In 2010, the world’s mobile operator community, composed of more than 900 operators globally, generated US$965 billion in annualised service revenues according to the latest research from analyst firm, Informa Telecoms & Media.
As the impact of the economic downturn on the industry eases and as data continues to offset regulatory-driven pressures on core voice and SMS revenues, overall service revenues are forecast to exceed US$1 trillion for the first time during 2011, before growing to reach US$1.14 trillion by the end of 2015.
“The operators may earn big, but it should never be forgotten that they also invest heavily to generate these returns,” said Thomas Wehmeier, principal analyst at the firm. “Deploying and operating mobile networks to support more than 5.3 billion connections is an extremely resource-intensive business and we estimate that operators worldwide invested more than US$175 billion in capex during 2010 alone. Cumulatively, total capex spend shelled out by operators has been in excess of US$1 trillion over the past decade.”
Informa also forecasted that revenues from all mobile data services, including SMS, will grow to US$453 billion in 2015, up from just over US$253 billion in 2010. “If the media hype is to be believed around the impact of over-the-top VoIP players such as Skype and Viber and the emergence of competing forms of social communication from Facebook and Twitter, you’d be easily pressed into believing that operators should start thinking about writing off their voice businesses,” added Wehmeier. “Such talk is of course foolhardy and revenues from voice services will still make up more than 60% of the industry’s revenue base at the end of 2015.” Back to top
African provider selects Tribold for product management
Internet Solutions (IS), an African IP-based communications service provider has chosen Tribold, a provider of Enterprise Product Management (EPM) software, for its Product and Service Catalog programme.
Andrew Procter, the CIO of IS, commented: “Internet Solutions is focused on improving the customer and sales experience and to do this we needed to ensure our front line teams only sell supported, standardised products and services. We are looking to Tribold EPM to underpin our concept-to-market process and improve data quality across the BSS layer. We selected Tribold EPM for our programme due to the product’s maturity and usability and the added benefit of the deep domain experience delivered by the Tribold team in rolling out product management solutions to the enterprise sector.
“Ernest Margitta, Tribold’s vice president, added: “Working with Internet Solutions we see a joint drive from both their business and IT leadership on cycle time reduction, costs of operations, and bringing more fast track products into the market. These goals are directly aligned with where Tribold EPM can bring real value to our users. We look forward to working together with the Internet Solutions’ team delivering these tangible improvements to their enterprise product range.” www.tribold.comBack to top
MDA revenue assurance deployed by Dutch triple play provider
Martin Dawes Analytics (MDA) has announced that Ziggo, one of the largest media service providers in the Netherlands, has selected its Lavastorm Analytic Engine to ensure the accuracy of its billing and usage calculation operations. Using MDA’s Revenue Assurance Solution, Ziggo, which provides TV, internet and telephone services to nearly 3.1 million customers, aims to maximise revenue performance throughout its complex operations environment.
“MDA’s software is enabling us to create detailed insight in the capturing and processing of our revenue generating activities in both a structured and highly automated manner,” said Mark Bergsma, manager of revenue assurance at Ziggo. “We are now continuously able to identify and assess different areas where revenue is at risk, and take corrective actions where appropriate.”
Drew Rockwell, CEO of MDA, added: “MDA continues to excel in the media space and we’re pleased to play a part in the growing success of an industry leader such as Ziggo. Using our analytic engine, we’re able to equip Ziggo with the analytic and control capabilities to better manage the revenue stream complexity which risks financial, operational, and customer performance. As the business continues to change and grow, MDA will continue to provide the technology and service that is essential to maximise operations. The combination of our technology and the resourcefulness of Ziggo’s teams mean that it can put controls in place that maximise revenue today and de-risk Ziggo’s future performance and growth.” www.martindawessystems.comBack to top
UK MVNO Viacloud chooses Redknee for billing and customer management
Viacloud, a global alternative mobile services company, has selected Redknee’s billing, rating, settlement and customer care solution to support the launch of its UK operations.
Viacloud’s UK operation is focused on supporting new and existing mobile operators to cost-effectively develop targeted services offerings. Redknee’s real-time billing and settlement solution is designed to help MVNOs to deploy and manage their own billing, settlement and customer care facility in order to have more control and flexibility over the customer experience.
The Redknee solution will also manage Viacloud’s partner, customer care and interconnect requirements as it increases its partners and launches MVNOs from its platform as a Mobile Virtual Network Aggregator.
Mutaz Otaibi, Viacloud’s CEO, commented: “We are committed to providing innovative solutions to our clients and selected Redknee for its reputation in successfully launching into competitive markets and gain market share.”
Redknee’s real-time converged billing platform is set to enable Viacloud to offer the benefits of real-time promotions, reduced operating costs and advanced customer care to MVNOs quickly and effectively.
Lucas Skoczkowski, the vendor’s CEO added: “We are pleased to be supporting Viacloud’s growth strategy. Redknee’s flexible and open solutions are empowering enterprising service providers to enhance the customer experience and launch more innovative services in order to differentiate themselves. At Redknee, we believe that customer insight, flexibility to offer competitive services and a robust subscriber experience will be essential to driving profitable growth for these customers, and continue to invest in our solutions to support them.” www.redknee.comBack to top
Oracle updates Service Delivery product family with new releases
Oracle has unveiled the latest releases for its Communications Service Delivery product family designed to help communications service providers (CSPs) implement Next-Generation Intelligent Network (NGIN) solutions for IN replacement and evolution, network-enabled application stores (NEAS), IP Multimedia Subsystem (IMS) and Long Term Evolution (LTE) network value added services.
Designed to help CSPs monetise innovative new services that leverage existing network assets, maximise profitability and accelerate time to market, the new releases include the fifth iterations of the its Communications Services Gatekeeper, Communications Service Broker, Communications Converged Application Server and Communications Presence.
With increasing industry demands being placed upon them, Peter Mottishaw, principal analyst, AnalysysMason, explained that CSPs must offer next-generation intelligent network solutions and new applications to mobile customers in a quick and cost-effective manner.
“The enhancements to the Oracle Communications Service Delivery product family will enable communications service providers to deliver greater value from next-generation network assets,” he said.
Liam Maxwell, vice president of products, Oracle Communications, said that the latest releases of these key components demonstrated the company’s ongoing commitment to leveraging best-of-breed technologies from its key SDP acquisitions – including BEA, Convergin and Hotsip – and enhancing them to deliver next-generation SDP and NGIN capabilities for CSPs.
“These new and enhanced product capabilities will help our customers reduce costs and accelerate time to market for tomorrow’s innovative, revenue-generating communication services,” he added. www.oracle.comBack to top
Convergys Introduces 4G Solution to Optimise Telecom Profits
Convergys, a global leader in relationship management, has launched the Convergys 4G Solution, a next generation billing and customer care platform designed to enhance telecom operators’ ability to monetise their high speed voice and data network.
With their 3G networks under strain and in a bid to improve customer satisfaction and open the door to new offerings like high definition videos, 3-D experiences, and graphic-intensive games, CSPs are under pressure to monetise networks by swiftly launching new products, service bundles, and pricing models – particularly through the use of incoming 4G technology.
For those saddled with legacy billing systems that may find it difficult to keep up with the increased market demands and transaction volumes associated with 4G, Convergys says that its future-proof design can help not only from 3G to 4G, but towards the future of wireless standards and technology too.
The solution also enables operators to identify what is worth charging for and what is not. For example, masses of low value data records cost more to charge for than the operator will make, so the solution enables providers to charge for those records in aggregate. In addition, CSPs are able to scale billing operations up or down based on business requirements driven by seasonality, changing customer behaviours, and other factors.
Bob Lento, Convergys President, Information Management, said, “Whether or when providers see a return on all the smart phone traffic on their networks hinges on a different set of ‘smarts’ in the back office.” www.convergys.comBack to top
Singapore’s OpenNet reaches major milestone in target to bring optical fibre to every home and office
OpenNet consortium, which has committed to deploy fibre to every home and office in Singapore, has announced that it has achieved its target of 60% nationwide coverage by 2010 and is on track to reach 95% within two years.
Meeting this target completes the second phase of its fibre network rollout which has been achieved with the support of Alcatel-Lucent’s Business and Operations Support Systems (BSS/OSS).
Alcatel-Lucent provided the entire end-to-end BSS/OSS solution for the Next Generation National Broadband Network environment, enabling OpenNet to be fully automated in its operations.
Rajeev Singh-Molares, president of Alcatel-Lucent’s activities in Asia-Pacific, congratulated OpenNet on the major milestone.
“It is a significant step towards the successful rollout of Singapore’s Next Gen NBN, he said. “We are committed to providing OpenNet with unique expertise combining IT, OSS/BSS, network integration, service delivery platforms (SDP) and multi-vendor application integration. This is a large deployment on an aggressive schedule, and we look forward to working with OpenNet on the successful completion of this project.”
The solution provided OpenNet with an open access environment, allowing them to provide vital services and handling interactions with other Operating Companies and Qualifying Parties. www.alcatel-lucent.comBack to top
Metaswitch recruits Dorey to help fuel EMEA growth
Metaswitch Networks, a leading provider of carrier systems and communications software solutions, has appointed Richard Dorey as its new vice president of sales for Europe, Middle East and Africa (EMEA).
The move comes as the company looks to quickly boost resources for global product development and expand its EMEA sales team in response to growing operator demands and market opportunities.
Dorey was most recently VP of Sales for Western Europe at GENBAND and brings more than 20 years’ successful telecoms experience to the role.
“With over 600 network operator customers worldwide and clear leadership in applications and IP networks, we intend to strengthen that market position and our revenue growth in EMEA,” said Mike Ward, senior vice president of sales at Metaswitch Networks. “The burgeoning international development team, plus the addition of Richard Dorey, reinforces our intent to further our presence across the region.” www.metaswitch.comBack to top
Kleczek leaves Comarch for Clarity
Clarity, a provider of Unified Telecommunications Operational Management solutions designed to simplify operations, has announced the appointment of Pawel Kleczek as Vice President of Business Development for Central and Eastern Europe.
Previously sales director in the Telecommunications Business Unit at Comarch, where he spent the past 11 years, Kleczek will be responsible for Clarity’s expansion into the Central and Eastern Europe markets.
Jon Newbery, CEO of Clarity, said he was delighted to welcome Kleczek to the firm with his outstanding background in the market and the communications sector.
“His business development experience will be a valuable resource for Clarity as we continue to build strong relationships with customers such as VIVACOM, in this fast developing region,” he added. www.clarity.comBack to top
What’s On in Comms
3G, HSPA & LTE Optimisation 15-16 March, 2011 Hotel Sofitel Munich Bayerpost, London www.3gconference.com
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Welcome to VanillaPlus Bites, the monthly communications industry news service
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Operators continue to face obstacles capitalising on mobile data growth and curbing bill shock. Is Policy Management the answer? In order to make policy management decisions more valuable to the operator and relevant to the customer, policy management and online charging systems are converging. To learn more about this trend and what it means to operators and subscribers, download the new whitepaper from MATRIXX Software: Subscriber Policy Management Trends
Openet is an innovative provider of event processing and transaction management solutions to Tier 1 operators, cable operators and media service providers. Openet’s offerings are engineered to enable operators to maximize every subscriber relationship, transforming their business by harnessing the Transactional Intelligence in their networks. Openet delivers this transformative value through two distinct and interrelated architectures: Policy and Charging Control for customised network control and service monetisation; and Subscriber Data Management for analytics, reporting and enablement of personalized services. With customers across the United States, Europe, Asia, Africa, Australia and the Middle East, Openet is meeting the needs of operators worldwide. www.openet.com
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Date: Thursday 30 September, 2010 Time: 10.00 New York, 15.00 London, 16.00 Paris, 18.00 Dubai, 22.00 Singapore Speakers: Ganga Venkatasubramanian, Microsoft Online Services and Scott Swartz, MetraTech Corp. Moderator: Jeremy Cowan, VanillaPlus
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Builds Redknee’s footprint with mobile tier 1 operators in Europe Redknee Solutions Inc., a provider of business-critical software and services for communications service providers, including end-to-end converged billing, real-time charging, rating and personalisation, has announced that it intends to acquire privately-held Spanish-based Nimbus Systems, S.L. The acquisition is expected to close before September 30, 2010, subject to certain terms and conditions being met.
The acquisition of Nimbus Systems will strengthen Redknee’s operating model and market share, particularly among global group operators, including Telefonica, Orange and Vodafone, while providing future opportunities to expand into the Latin American markets. www.redknee.comBack to top
Tektronix Communications buys Arbor Networks
A worldwide provider of communications test and network intelligence systems, Tektronix Communications, has signed a definitive agreement to acquire Arbor Networks, a provider of network security and management solutions for converged carrier networks and next-generation data centres. The acquisition is expected to close in September, and its terms have not been disclosed.
Network security threats are evolving, moving from volumetric-based attacks to more sophisticated application attacks targeted at specific services, including Domain Name System (DNS) and cloud-based infrastructure. Arbor Networks’ solutions address these challenges by detecting and mitigating network security threats that impact networks worldwide, causing significant lost revenue and associated collateral damage.
“This is a great fit for Arbor Networks employees and our customers. Tektronix Communications has significant presence in the global carrier market, a worldwide support infrastructure and a strong financial position. This should help Arbor accelerate the delivery of infrastructure security solutions that are critical to the success of converged carrier network operators and next-generation data centres,” said Colin Doherty, CEO of Arbor Networks. www.tektronixcommunications.comBack to top
NetEvidence’s SaaS subscriptions rise by over 50%
NetEvidence’s network and application reporting business grew by over 50% during the last financial year. This is the biggest annual growth that the company has achieved since it launched the Highlight performance reporting product as a subscription-based SaaS (Software as a Service) service over 10 years ago. Revenues are also reported to have risen substantially in the same period.
Malcolm Murphy, Sales Director of NetEvidence says, “This exceptional growth is throughout our business. Existing customers and partners have added to the services they have already taken from us. We’ve also gained significant new business from our existing partners; and we’ve successfully built new partnerships with service providers that want to deliver greater value to their customers.” www.net-evidence.comBack to top
Monaco Telecom to transform business with Oracle
CSP launches business transformation programme built on Oracle Monaco Telecom has selected Oracle Communications to assist in its business transformation programme, Synergie, focused on convergence, customer-centricity and quality of service delivery. In order to offer fixed, mobile, internet and TV services in the principality, Monaco Telecom needed to simplify its complex architecture and achieve greater business agility.
Currently, Monaco Telecom captures customer information in more than 40 different interfaces connected to four billing systems, four databases and four different business reporting processes. With Synergie, Monaco Telecom is going to drive the reconstruction of its service delivery system by defining and formalising its customer operating modes. This will be achieved using best-practice industry standards and through integrating the functionalities of existing and new applications into one common multi-channel portal. www.oracle.com/Communicationswww.monaco.mcBack to top
Continuous support for Sangoma’s media gateway
Continuous Computing®, a global provider of integrated platform solutions that address the mobile broadband capacity challenge, has announced that Sangoma Technologies Inc. has selected its Trillium® Signalling System 7 (SS7) and Integrated Services Digital Network (ISDN) protocol software to support the company’s Media Gateway offerings.
Continuous Computing’s Trillium protocol software will provide Sangoma with the capability to quickly deliver carrier-grade media gateways. According to VDC Research Group, SS7 and ISDN represents a multi-billion dollar market opportunity for network equipment providers. This is fuelled by operator demands for service continuity, expansion of GSM wireless capacity, and the substantial value added services (VAS) market. www.ccpu.comwww.sangoma.comBack to top
Sony Ericsson finds Silent supplier of visual voice mail
VVM for every device, supporting any network voice mail provider Silent Communication, a provider of device and network agnostic mobile clients, has licensed its Visual Voice Mail software to Sony Ericsson, the global mobile handset manufacturer. This deal gives Sony Ericsson the ability to roll out a popular service across every phone in its range, regardless of operating system, providing a significant advantage in the highly competitive handset market.
Silent Communication’s Visual Voice Mail client is compatible with Sony Ericsson’s entire suite of handset platforms, including Java, Symbian, Android and Windows Mobile. The system gives Sony Ericsson mobile users the ability to manage their voicemail directly from their device, so voicemail is accessible and manageable even when out of range, with no need to navigate through the voicemail voice prompts. Advanced voice mail services such as these have been proven to increase customer satisfaction and loyalty, as well as raising voicemail usage. www.silentcom.comwww.sonyericsson.com/cws Back to top
Openet is the policy for a new Brazilian customer
Openet, a subscriber optimisation software provider supplying transactional intelligence for network service providers, has announced an unnamed Brazilian convergent operator as a key policy customer win.
The operator will be deploying Openet’s FusionWorks® Policy Manager, a Policy and Charging Rules Function (PCRF) offering, in combination with Cisco Deep Packet Inspection (DPI) technologies, as an integrated and proven policy and enforcement solution. This will enable the operator to control its network resources using real-time applications of complex rules based on subscriber, service or usage context in a next-gen environment.
Openet is a member of Cisco’s next generation Cisco Developer Network (CDN) programme. This deployment was enabled by Openet service integration partner, Promon Logicalis. www.openet.comwww.cisco.comBack to top
Subex to help Ecuadorean telco combat network fraud
Subex Ltd, a global provider of operations and business support systems (OSS/BSS) for communication service providers (CSPs), has been selected by an unnamed major telecoms service provider in Ecuador to implement its ROC (Revenue Operations Centre) fraud management system. The operator will be deploying the ROC Fraud Management Solution for its entire operations, including wireline and mobile networks across Ecuador.
Subex’s ROC Fraud Management, is designed to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. www.subexworld.comBack to top
Comarch introduces Bill Shock Prevention tool
Comarch, a leading supplier of business-driven software systems and services for telecoms service providers has launched Bill Shock Prevention in an effort to counteract subscriber ‘bill shock’. Bill shock describes when a subscriber receives a bill significantly higher than usual, typically as a result of using data services when roaming.
Comarch Bill Shock Prevention is designed to enable mobile operators and MVNOs to prevent the ‘bill shocks’ from occurring. The solution has been designed using Regulation (EC) No. 544/2009 of The European Parliament and of the Council of 18th of June, 2009, which stipulates, among others, how telecommunication operators should allow users to control their roaming bills. www.telecoms.comarch.comBack to top
World’s first pre-paid GSM-CDMA roaming call made
MACH, a provider of hub-based mobile communications exchange systems, and Accuris Networks, a provider of inter-standard and converged solutions, have announced that the world’s first ever pre-paid inter-standard roaming call was made while roaming on to an international GSM network. The call was enabled by MACH’s Inter-Standard Roaming (ISR) system, which uses Accuris Networks’ AccuROAM inter-working platform. It came as the result of an agreement signed with Starcomms Plc Nigeria to deploy MACH’s ISR solutions which is a first in Africa.
The agreement between MACH and Starcomms Plc Nigeria will provide Starcomms’ more than three million pre-paid CDMA customers with seamless access to international mobile roaming on GSM networks and other wireless technologies. It is also expected to expand Starcomms’ international network coverage compared to its competitors. www.mach.comwww.accuris-networks.comwww.starcomms.comBack to top
OneAccess launches SBC Nano® to aid SIP
ONE multi-service access router software lowers SIP cost OneAccess, a leader in multi-service access routers, has announced the release of SBC Nano®, an advanced feature set enabling fixed line operators, mobile operators and internet service providers (ISPs) to interoperate and manage SIP-based calls between their network and customer premise equipment, without impacting core network session border controllers (SBCs). Available as a software option for several OneAccess ONE Series routers, the ONE SBC Nano provides SIP signalling resolution, SIP proxy and SBC capabilities for SIP based PBXs and phones, ensuring trouble free operation of SIP Centrex and SIP Trunking services to small and mid-sized offices of up to 300 desks.
The SBC Nano also combines a range of network interconnection, caller, session and IP security features. Not only does it act as a border between customer premise and service provider networks, hiding the network topology between IP networks, the SBC Nano also securely manages SIP sessions, NAT translation and firewall transversal, and SIP phone registration. www.oneaccess-net.comBack to top
ip.access appoints Terry Vega as new Chairman
Terry Vega joins ip.access
Plus it strengthens team with new Worldwide Sales & Marketing SVP ip.access, a developer of picocell and femtocell systems for mobile operators – and the company whose technology is at the heart of AT&T’s femtocell deployment in the US – has strengthened its senior manageMent team.
First of all, the company confirmed that Teresa (Terry) M. Vega is to join ip.access as Chairman of the Board. Terry has more than 30 years experience in technology and telecoms markets including two decades in the wireless industry, having run multi-billion dollar divisions of Lucent, Motorola and Telcordia. She has also driven major product launches in both wireless infrastructure and handsets.
Terry replaces Andy Roberts who has left ip.access to become CEO of the Innovation Group where he was previously non-executive Chairman.
In a further strengthening of the senior management team, the company confirmed that Rob Jones has joined ip.access as Senior Vice President of Sales & Marketing Worldwide, replacing Chris Rees who moves to the new post of SVP Corporate Development. www.ipaccess.comBack to top
What’s on in Comms
SDP Global Summit 16-17 September, 2010 London, UK www.sdpsummit.com
Webinar: A Microsoft Online Services Case Study – Rapid delivery of profitable new Cloud Services 30 September, 2010 10.00 New York, 15.00 London, 16.00 Paris, 18.00 Dubai, 22.00 Singapore Click here to register IPTV Eastern Europe 12-13 October, 2010 Movenpick Hotel, Istanbul, Turkey www.iptv-easterneurope.com
VanillaPlus Magazine next issue: Out 19 October, 2010
Editorial Features in the October/November issue include:
SPECIAL PREVIEW: Management World Americas 2010
11th Annual VanillaPlus BSS/OSS Directory
PLUS FEATURES: Enterprises need a hand to hold in the cloud
Billing transparency still under operator scrutiny for next gen networks
Can service optimisation help CSPs get the best out of the iPad?
Network sharing brings challenges for the back office
What’s the future of mobile money transfer?
How to maintain accurate interconnect billing amid rising complexity
Is help at hand for managers of complex data migration projects?
Device management needed to control corporate mobile assets and costs
Business analytics tools need to be a telco’s multi-functional Swiss army knife
Publication: 19 October, 2010 To secure your copy of VanillaPlus Magazine subscribe (Free in Europe, Middle East and Africa*) at www.vanillaplus.com*Terms & Conditions apply
To find out more about promoting your business through our webinars, online videos and the new VanillaPlus website: Email: cherisse@vanillaplus.com Tel: 44 (0)1732 897646 www.vanillaplus.com
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Intec confirms exclusive report in VanillaPlus that it is considering sale
Woking, Surrey, UK. – In a brief announcement to the London Stock Exchange on Monday, headlined “Response to Share Price Movement”, the Board of Intec Telecom Systems plc (“Intec”) stated:
“In view of today’s share price movement, the Board of Intec Telecom Systems plc (“Intec” or “the Company”) confirms that it is in highly preliminary discussions with a third party which may or may not lead to an offer for the Company. Discussions are at a very early stage, and as such there can be no certainty as to whether any offer will be forthcoming nor as to the level at which any offer might be made. A further announcement will be made in due course.”
This announcement follows VanillaPlus.com’s exclusive report on April 29, 2010 alerting readers to a plunge in Intec’s share price, market rumours surrounding Intec’s possible sale, and linking the company to interest from Convergys and Oracle. Intec declined to comment on the rumours at the time, but there was known to be considerable satisfaction at the Grameenphone contract win.
When the shares climbed by over 38% to 76 pence on Monday, VanillaPlus contacted Intec to ask for a comment. The above announcement followed an hour later:
Below is an extract from VanillaPlus.com’s exclusive report on April 29, 2010: “The announcement (of a contract with Grameenphone of Bangladesh) comes as welcome good news after Intec’s share price came under intense pressure when the company issued a surprise profits warning at the end of March. The London-listed share price fell to 58 pence from 94.5 pence, although it has since recovered to 63.5 pence. Financial analysts say this has made it vulnerable to takeover – the company has been linked in the past to Convergys and Oracle.”
Intec, a leading provider of business support systems (BSS), has appointed Kallol Hazra as Managing Director for Intec India. Kallol also joins the Intec India Board with immediate effect. Tasked with supporting growth for Intec and the delivery of end-to-end solutions for the company’s global customer base, Kallol heads up a team of professional services consultants based in locations across Bangalore, Mumbai and New Delhi.
A technology industry veteran with over 25 years‚ experience, Kallol joins Intec from HP India where his last assignment was as Director of Application Services, in HP’s Enterprise Services Business (formerly EDS). He has also held positions with Tata IBM, Pertech Computers Ltd and PSI Data Systems India. Kallol has a Bachelors Degree in Technology and a Management Diploma and lives in Bangalore, with his wife and two sons. www.intecbilling.comBack to top
TMF appoints Tribold’s Michel to Executive Committee
Catherine Michel, CTO of Tribold
Declares TM Forum’s role ‘vital’ in product & service evolution Catherine Michel, CTO and co-founder of Tribold, a leading provider of enterprise product management software for communication service providers (CSPs), has been reappointed to the TM Forum Executive Committee. In her role, Catherine will continue to help to define and implement the strategic objectives of the organisation. With more than 700 corporate members in 195 countries, TM Forum is an industry association focused on enabling best-in-class IT for service providers in the comms, media and cloud service markets.
The Executive Committee comprises senior executives from a global cross-section of the industry, including leading CSPs, system suppliers, and integrators. Its members are responsible for providing selected expertise to the various committees throughout the year, and directing the Forum. www.tribold.comBack to top
Siemens Enterprise Comms names Fischer as EMEA GM
Wolfram Fischer joins Siemens from HP
Strong record in sales, services & customer satisfaction Siemens Enterprise Communications, a provider of enterprise communications, has announced the appointment of Wolfram Fischer as the company’s general manager of Europe (excluding Germany), Middle East, Africa and Asia Pacific operations. Fischer will be responsible for all direct sales, partner activities and business operations in these regions, reporting to CEO, Hamid Akhavan.
Fischer joins the company from HP, with more than 25 years of experience in sales, marketing and business management including hardware, software, IT solutions and services. www.siemens-enterprise.comBack to top
Alcatel-Lucent acquires ProgrammableWeb
Laura Merling, VP Developer Platform & Programs, Alcatel-Lucent
Aims to accelerate creation of web, mobile and multimedia apps Alcatel-Lucent has acquired ProgrammableWeb, a source for Web APIs (application programming interfaces) used by application developers to build web, mobile, and other connected applications that serve consumers and the workplace. Terms of the acquisition were not disclosed.
Web APIs enable developers to create new applications leveraging various kinds of content and functionality. The purchase of ProgrammableWeb aims to bring together an eco-system of service providers, enterprises, and developers to drive the creation of unique applications in the world of broadband mobile through LTE.
Alca-Luc’s application enablement strategy is focused on combining the trusted and secure network capabilities of service providers with the speed and creativity of the web to provide a richer end-user experience. www.alcatel-lucent.comBack to top
Comptel adds another international award
The Stevie Award
Comptel Corporation, an operations support system (OSS) software vendor, has been recognised by the International Business Awards(SM) in the “Best New Telecommunications Product or Service of the Year” category for the second year in a row.
Awarded with a Distinguished Honouree medal, Comptel Control and Charge brings together Comptel’s proven 3GPP-compliant systems for policy control (Policy and Charging Rules Function – PCRF) and charging (Online Charging System – OCS) on a single platform. With Comptel Control and Charge, CSPs can offer subscribers more personalised services to encourage spending, charge effectively for the use of these services and to better manage resource usage, particularly bandwidth.
Nicknamed the Stevie® after the Greek word for “crowned”, the global awards will be presented at a gala dinner on 27 September in the Ritz-Carlton Hotel in Istanbul, Turkey. Honourees were selected from more than 1,700 entries received from organisations and individuals in more than 40 countries and determined through two rounds of judging. www.comptel.com Back to top
Comarch implements class 5 service platform in Poland
Comarch has agreed with Telefonia DIALOG, one of the biggest independent telecom service providers in Poland, the provisioning, installation and implementation of a service platform based on class 5 softswitches.
Telefonia DIALOG will now also be able to offer voice services via VoIP (voice over IP) technology, and will have the option of launching a number of services that have not been available until now, such as hosted PBX (private branch exchange), SIP Trunking, Value-Added Services, audio/video connections or conference calls, also in the workgroup model. Comarch’s platform claims to guarantee the availability of services from any location or device, based on a broad range of access types (VoDSL, ETTx, PON, WiMAX, WiFi, etc.). www.comarch.comBack to top
Belgacom takes on GetJar’s App Catalogue Express
Belgian carrier’s app store to provide 75,000+ apps GetJar, a leading app store, has partnered with Belgacom, a Belgian supplier of integrated telecom services, to make its entire library of 75,000+ free mobile applications available to Belgacom customers using GetJar’s App Catalogue Express (ACE). This is a white label, mobile app catalogue for carriers, aggregators and partners to launch or quickly and easily add to their own app stores.
Belgacom customers gain immediate access to Getjar’s library of applications via a GetJar link on the Belgacom application portal accessible from the mobile internet on their mobile phone. Belgacom customers will have access to thousands of applications ranging from games, social networking, sports, entertainment and productivity applications. Popular apps such as Facebook® Mobile, Yahoo!, Opera Mini, and Nimbuzz can easily be downloaded to over 2,000 handsets across all major platforms, including smart- and non-smartphones. www.belgacom.comwww.getjar.comBack to top
Wataniya boosts VIP mobile services with Astellia
Astellia, a provider of monitoring systems for optimising mobile network QoS (quality of service) and performance has won a contract for its VIP Care system with Wataniya Telecom, a mobile operator in Kuwait.
Wataniya can now monitor the network performances of its most valuable customers and ensure a high quality of service across its 2G and 3G networks. These customers, including corporate fleets and subscribers with a high average revenue per user, tend to have significant expectations in terms of service access speed, service availability and seamless coverage. VIP Care measures these KPIs through individual subscriber reports.
Wataniya also uses VIP Care in troubleshooting to identify a problem‚s root cause and resolve quality threatening events before they affect user experience. www.astellia.comBack to top
Eastern European MNO uses Voucher Service Centre
Mobile operator further strengthens trust in Orga Systems An unnamed Eastern European operator has implemented the Voucher Management Centre offered by Orga Systems. Voucher Service Centre is a high-performance recharge solution managing all relevant voucher processes. Security, availability and attractive points of contact for pre-paid customers are essential factors in maintaining continuous, growing revenue streams for this MNO.
Voucher Service Centre will enable the company to boost voucher sales and run dedicated marketing campaigns for selected customer segments and to meet the need for high speed top-ups during peak time. Designed for fast and secure voucher management, the system enables the operator to target dedicated pre-paid customer segments and thus raise customer satisfaction. www.orga-systems.comBack to top
ZON Multimedia consolidates network and IT control
Portuguese cable operator ZON Multimedia uses IBM software IBM has announced that ZON Multimedia, a leader in the pay-TV market in Portugal, has used its software to consolidate ZON’s IT and network management into a single view for improved quality and distribution of cable services to its consumers. The recently signed agreement represents an investment of EUR1.2 million in the cable operator’s strategy to continuously improve customer service.
ZON will employ a portfolio of IBM service management software to automate and integrate its IT and networking systems across the company’s entire infrastructure. www.zon.ptBack to top
VivaCell-MTS launches mobile broadband with Redknee
Armenian MNO calls in Redknee to reinforce market leadership Redknee, a provider of business-critical billing and charging software and systems for communications service providers, has launched its new data charging and policy solution, NGRC, at VivaCell-MTS in Armenia. The rapid uptake of subscribers to its new mobile broadband services reinforces VivaCell-MTS‚ position as one of Armenia’s leading mobile operators.
Supporting the launch of VivaCell-MTS‚ 3G network, Redknee’s data monetisation platform has enabled it to develop and launch mobile broadband service offerings to suit the different usage habits and needs of its subscribers as it strives to drive revenue and increase its market share against the incumbent and new competitors entering the market. www.redknee.comBack to top
Verint helps capture the ‘voice of the customer’ Verint® Systems Inc. has announced that Telefónica O2 Ireland, a provider of mobile services and communications solutions to customers and corporations in Ireland, implemented its Impact 360® Advanced Speech Analytics solution to help identify €1 million in potential savings by uncovering the underlying issues that prompt calls into its contact centre. By mining recorded calls and analysing customer interactions, the software from Verint® Witness Actionable Solutions® is helping O2 Ireland spot trends and opportunities, identify and respond to the root causes that result in unnecessary calls for customers, and gather key market intelligence.
O2 Ireland initially deployed the solution within its billing team to identify issues driving calls into the call centre. O2 Ireland was able to see that many calls were related to customers getting locked out of their accounts during the password-reset procedure. According to O2 Ireland, fixing that process alone has already yielded an estimated 6,000 fewer calls per month. www.verint.comBack to top
MYCOM and IPTEGO partner for SIP-based services
VoIP service assurance system cuts OpEx by up to 30% MYCOM, a provider of OSS service assurance software solutions and ICT professional services, and IPTEGO, the SIP (session initiation protocol) mediation & correlation company, have jointly announced the launch of new customer experience management (CEM) systems for SIP-based services assurance across next generation networks (NGN), IMS and Pre-IMS.
IPTEGO’s SIP mediation platform, PALLADION, will be integrated into MYCOM’s NIMS-PrOptima service assurance platform allowing the creation of solutions that support real-time monitoring, troubleshooting and optimization solutions for any SIP-based service, beginning with quality of service assurance for VoIP services. www.mycom-int.com Back to top
‘Smooth Operator’ to boost virtual PBX service uptake
New client app supports Teligent’s network PBX services Teligent Telecom, a provider of messaging and charging services to telcos and operators, has announced a new mobile and desktop virtual PBX (VPBX) phone client, Smooth Operator.
Smooth Operator, available as both a desktop client and a mobile application, gives all business users the advanced, intuitive voice features available on enterprise landline handsets. These include full auto attendant and ACD features, hunt groups, voice VPNs, call park and transfer, and more. Smooth Operator’s GUI shows a contact’s whereabouts and status at a glance, and enables seamless routing of calls according to a person’s availability. Teligent’s mobile clients are available for the iPhone, Android, Symbian and Windows Mobile platforms. www.teligent.seBack to top
Openet provides RAN congestion system
Optimises existing capacity, augments policy management Openet, a provider of subscriber optimisation software, has launched its new RAN Congestion system. Supported by Openet’s FusionWorks Policy Manager product, Radio Access Network (RAN) Congestion system supplies policies to leverage proven technology for network congestion forecasting. It also enables operators to make real-time traffic management decisions to improve the subscriber experience.
Openet’s RAN Congestion solution combines network forecasting with key policy management capabilities. This functionality enables operators to determine what resources are allocated appropriately to subscribers, to ensure a higher quality experience in congested areas. This approach enables operators to mitigate the effect of performance issues on subscribers before they occur. www.openet.comBack to top
What’s on in Comms
Mobile Broadband World 27-29 September, 2010 Hilton London Tower Bridge Hotel, London, UK www.iir-telecoms.com/I2GS2VAPL
VanillaPlus Magazine next issue: Out 6 September, 2010
Editorial Features in the August/September issue include:
16-page Policy Control Supplement
Billing transparency still under operator scrutiny for next gen networks
Does telecom expense management deliver what it promises?
Is help at hand for managers of complex data migration projects?
Is application performance management helping in the cloud?
Secure a better revenue share: Enabling 3rd-party applications
Profitable location-based services are built on personalisation
What’s the future of mobile money transfer?
Convergent billing & charging still a critical goal for many CSPs
Network sharing brings challenges for the back office
CSPs long for speedy problem-solving to optimise IP service performance
Service Level Management: A growing challenge for carriers
Publication: 6 September, 2010 To secure your copy of VanillaPlus Magazine subscribe (Free in Europe, Middle East and Africa*) at www.vanillaplus.com*Terms & Conditions apply
Get your message across in this Ezine! Put your company’s message in front of tens of thousands of VanillaPlus Bites readers (with links to your website). For sponsorship details call Cherisse Draper on 44 (0)1732 897646 or email:cherisse@vanillaplus.com
Make sure of your Free VanillaPlus Bites! Sign up NOW to receive a monthly FREE copy of this html newsletter sent direct to your screen. Send your Full Name, Job Title and Email Address with “VP Bites” in the Subject line to: subs@vanillaplus.com
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