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Operators continue to face obstacles capitalising on mobile data growth and curbing bill shock. Is Policy Management the answer? In order to make policy management decisions more valuable to the operator and relevant to the customer, policy management and online charging systems are converging. To learn more about this trend and what it means to operators and subscribers, download the new whitepaper from MATRIXX Software: Subscriber Policy Management Trends
Openet is an innovative provider of event processing and transaction management solutions to Tier 1 operators, cable operators and media service providers. Openet’s offerings are engineered to enable operators to maximize every subscriber relationship, transforming their business by harnessing the Transactional Intelligence in their networks. Openet delivers this transformative value through two distinct and interrelated architectures: Policy and Charging Control for customised network control and service monetisation; and Subscriber Data Management for analytics, reporting and enablement of personalized services. With customers across the United States, Europe, Asia, Africa, Australia and the Middle East, Openet is meeting the needs of operators worldwide. www.openet.com
Tekelec, the mobile data management company, enables billions of people and devices to surf, talk and text. Our solutions allow service providers to dynamically manage network resources and services, while providing end users with a consistent and personalised customer experience. We handle the complexity of today’s multi-generational and multi-vendor networks by enabling devices, protocols, services, and databases to securely and efficiently communicate with each other. Tekelec has more than 25 offices around the world serving hundreds of customers in more than 100 countries. For more information, please visit www.tekelec.com
Ganga Venkatasubramanian, Microsoft Online Services
A Microsoft Online Services Case Study Webinar: Rapid delivery of profitable new Cloud Services
Date: Thursday 30 September, 2010 Time: 10.00 New York, 15.00 London, 16.00 Paris, 18.00 Dubai, 22.00 Singapore Speakers: Ganga Venkatasubramanian, Microsoft Online Services and Scott Swartz, MetraTech Corp. Moderator: Jeremy Cowan, VanillaPlus
Find out how Microsoft has implemented a cloud computing business model, including a dynamic billing system that reacts quickly to change and improves the customer purchasing and invoicing experience.
Builds Redknee’s footprint with mobile tier 1 operators in Europe Redknee Solutions Inc., a provider of business-critical software and services for communications service providers, including end-to-end converged billing, real-time charging, rating and personalisation, has announced that it intends to acquire privately-held Spanish-based Nimbus Systems, S.L. The acquisition is expected to close before September 30, 2010, subject to certain terms and conditions being met.
The acquisition of Nimbus Systems will strengthen Redknee’s operating model and market share, particularly among global group operators, including Telefonica, Orange and Vodafone, while providing future opportunities to expand into the Latin American markets. www.redknee.comBack to top
Tektronix Communications buys Arbor Networks
A worldwide provider of communications test and network intelligence systems, Tektronix Communications, has signed a definitive agreement to acquire Arbor Networks, a provider of network security and management solutions for converged carrier networks and next-generation data centres. The acquisition is expected to close in September, and its terms have not been disclosed.
Network security threats are evolving, moving from volumetric-based attacks to more sophisticated application attacks targeted at specific services, including Domain Name System (DNS) and cloud-based infrastructure. Arbor Networks’ solutions address these challenges by detecting and mitigating network security threats that impact networks worldwide, causing significant lost revenue and associated collateral damage.
“This is a great fit for Arbor Networks employees and our customers. Tektronix Communications has significant presence in the global carrier market, a worldwide support infrastructure and a strong financial position. This should help Arbor accelerate the delivery of infrastructure security solutions that are critical to the success of converged carrier network operators and next-generation data centres,” said Colin Doherty, CEO of Arbor Networks. www.tektronixcommunications.comBack to top
NetEvidence’s SaaS subscriptions rise by over 50%
NetEvidence’s network and application reporting business grew by over 50% during the last financial year. This is the biggest annual growth that the company has achieved since it launched the Highlight performance reporting product as a subscription-based SaaS (Software as a Service) service over 10 years ago. Revenues are also reported to have risen substantially in the same period.
Malcolm Murphy, Sales Director of NetEvidence says, “This exceptional growth is throughout our business. Existing customers and partners have added to the services they have already taken from us. We’ve also gained significant new business from our existing partners; and we’ve successfully built new partnerships with service providers that want to deliver greater value to their customers.” www.net-evidence.comBack to top
Monaco Telecom to transform business with Oracle
CSP launches business transformation programme built on Oracle Monaco Telecom has selected Oracle Communications to assist in its business transformation programme, Synergie, focused on convergence, customer-centricity and quality of service delivery. In order to offer fixed, mobile, internet and TV services in the principality, Monaco Telecom needed to simplify its complex architecture and achieve greater business agility.
Currently, Monaco Telecom captures customer information in more than 40 different interfaces connected to four billing systems, four databases and four different business reporting processes. With Synergie, Monaco Telecom is going to drive the reconstruction of its service delivery system by defining and formalising its customer operating modes. This will be achieved using best-practice industry standards and through integrating the functionalities of existing and new applications into one common multi-channel portal. www.oracle.com/Communicationswww.monaco.mcBack to top
Continuous support for Sangoma’s media gateway
Continuous Computing®, a global provider of integrated platform solutions that address the mobile broadband capacity challenge, has announced that Sangoma Technologies Inc. has selected its Trillium® Signalling System 7 (SS7) and Integrated Services Digital Network (ISDN) protocol software to support the company’s Media Gateway offerings.
Continuous Computing’s Trillium protocol software will provide Sangoma with the capability to quickly deliver carrier-grade media gateways. According to VDC Research Group, SS7 and ISDN represents a multi-billion dollar market opportunity for network equipment providers. This is fuelled by operator demands for service continuity, expansion of GSM wireless capacity, and the substantial value added services (VAS) market. www.ccpu.comwww.sangoma.comBack to top
Sony Ericsson finds Silent supplier of visual voice mail
VVM for every device, supporting any network voice mail provider Silent Communication, a provider of device and network agnostic mobile clients, has licensed its Visual Voice Mail software to Sony Ericsson, the global mobile handset manufacturer. This deal gives Sony Ericsson the ability to roll out a popular service across every phone in its range, regardless of operating system, providing a significant advantage in the highly competitive handset market.
Silent Communication’s Visual Voice Mail client is compatible with Sony Ericsson’s entire suite of handset platforms, including Java, Symbian, Android and Windows Mobile. The system gives Sony Ericsson mobile users the ability to manage their voicemail directly from their device, so voicemail is accessible and manageable even when out of range, with no need to navigate through the voicemail voice prompts. Advanced voice mail services such as these have been proven to increase customer satisfaction and loyalty, as well as raising voicemail usage. www.silentcom.comwww.sonyericsson.com/cws Back to top
Openet is the policy for a new Brazilian customer
Openet, a subscriber optimisation software provider supplying transactional intelligence for network service providers, has announced an unnamed Brazilian convergent operator as a key policy customer win.
The operator will be deploying Openet’s FusionWorks® Policy Manager, a Policy and Charging Rules Function (PCRF) offering, in combination with Cisco Deep Packet Inspection (DPI) technologies, as an integrated and proven policy and enforcement solution. This will enable the operator to control its network resources using real-time applications of complex rules based on subscriber, service or usage context in a next-gen environment.
Openet is a member of Cisco’s next generation Cisco Developer Network (CDN) programme. This deployment was enabled by Openet service integration partner, Promon Logicalis. www.openet.comwww.cisco.comBack to top
Subex to help Ecuadorean telco combat network fraud
Subex Ltd, a global provider of operations and business support systems (OSS/BSS) for communication service providers (CSPs), has been selected by an unnamed major telecoms service provider in Ecuador to implement its ROC (Revenue Operations Centre) fraud management system. The operator will be deploying the ROC Fraud Management Solution for its entire operations, including wireline and mobile networks across Ecuador.
Subex’s ROC Fraud Management, is designed to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. www.subexworld.comBack to top
Comarch introduces Bill Shock Prevention tool
Comarch, a leading supplier of business-driven software systems and services for telecoms service providers has launched Bill Shock Prevention in an effort to counteract subscriber ‘bill shock’. Bill shock describes when a subscriber receives a bill significantly higher than usual, typically as a result of using data services when roaming.
Comarch Bill Shock Prevention is designed to enable mobile operators and MVNOs to prevent the ‘bill shocks’ from occurring. The solution has been designed using Regulation (EC) No. 544/2009 of The European Parliament and of the Council of 18th of June, 2009, which stipulates, among others, how telecommunication operators should allow users to control their roaming bills. www.telecoms.comarch.comBack to top
World’s first pre-paid GSM-CDMA roaming call made
MACH, a provider of hub-based mobile communications exchange systems, and Accuris Networks, a provider of inter-standard and converged solutions, have announced that the world’s first ever pre-paid inter-standard roaming call was made while roaming on to an international GSM network. The call was enabled by MACH’s Inter-Standard Roaming (ISR) system, which uses Accuris Networks’ AccuROAM inter-working platform. It came as the result of an agreement signed with Starcomms Plc Nigeria to deploy MACH’s ISR solutions which is a first in Africa.
The agreement between MACH and Starcomms Plc Nigeria will provide Starcomms’ more than three million pre-paid CDMA customers with seamless access to international mobile roaming on GSM networks and other wireless technologies. It is also expected to expand Starcomms’ international network coverage compared to its competitors. www.mach.comwww.accuris-networks.comwww.starcomms.comBack to top
OneAccess launches SBC Nano® to aid SIP
ONE multi-service access router software lowers SIP cost OneAccess, a leader in multi-service access routers, has announced the release of SBC Nano®, an advanced feature set enabling fixed line operators, mobile operators and internet service providers (ISPs) to interoperate and manage SIP-based calls between their network and customer premise equipment, without impacting core network session border controllers (SBCs). Available as a software option for several OneAccess ONE Series routers, the ONE SBC Nano provides SIP signalling resolution, SIP proxy and SBC capabilities for SIP based PBXs and phones, ensuring trouble free operation of SIP Centrex and SIP Trunking services to small and mid-sized offices of up to 300 desks.
The SBC Nano also combines a range of network interconnection, caller, session and IP security features. Not only does it act as a border between customer premise and service provider networks, hiding the network topology between IP networks, the SBC Nano also securely manages SIP sessions, NAT translation and firewall transversal, and SIP phone registration. www.oneaccess-net.comBack to top
ip.access appoints Terry Vega as new Chairman
Terry Vega joins ip.access
Plus it strengthens team with new Worldwide Sales & Marketing SVP ip.access, a developer of picocell and femtocell systems for mobile operators – and the company whose technology is at the heart of AT&T’s femtocell deployment in the US – has strengthened its senior manageMent team.
First of all, the company confirmed that Teresa (Terry) M. Vega is to join ip.access as Chairman of the Board. Terry has more than 30 years experience in technology and telecoms markets including two decades in the wireless industry, having run multi-billion dollar divisions of Lucent, Motorola and Telcordia. She has also driven major product launches in both wireless infrastructure and handsets.
Terry replaces Andy Roberts who has left ip.access to become CEO of the Innovation Group where he was previously non-executive Chairman.
In a further strengthening of the senior management team, the company confirmed that Rob Jones has joined ip.access as Senior Vice President of Sales & Marketing Worldwide, replacing Chris Rees who moves to the new post of SVP Corporate Development. www.ipaccess.comBack to top
What’s on in Comms
SDP Global Summit 16-17 September, 2010 London, UK www.sdpsummit.com
Webinar: A Microsoft Online Services Case Study – Rapid delivery of profitable new Cloud Services 30 September, 2010 10.00 New York, 15.00 London, 16.00 Paris, 18.00 Dubai, 22.00 Singapore Click here to register IPTV Eastern Europe 12-13 October, 2010 Movenpick Hotel, Istanbul, Turkey www.iptv-easterneurope.com
VanillaPlus Magazine next issue: Out 19 October, 2010
Editorial Features in the October/November issue include:
SPECIAL PREVIEW: Management World Americas 2010
11th Annual VanillaPlus BSS/OSS Directory
PLUS FEATURES: Enterprises need a hand to hold in the cloud
Billing transparency still under operator scrutiny for next gen networks
Can service optimisation help CSPs get the best out of the iPad?
Network sharing brings challenges for the back office
What’s the future of mobile money transfer?
How to maintain accurate interconnect billing amid rising complexity
Is help at hand for managers of complex data migration projects?
Device management needed to control corporate mobile assets and costs
Business analytics tools need to be a telco’s multi-functional Swiss army knife
Publication: 19 October, 2010 To secure your copy of VanillaPlus Magazine subscribe (Free in Europe, Middle East and Africa*) at www.vanillaplus.com*Terms & Conditions apply
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