Netcracker Technology has announced that Vivacom, an affiliate of United Group, will consolidate on Netcracker Revenue Management, part of the Netcracker Digital BSS product suite, across postpaid mobile and fixed lines of business for all B2C and B2B customers.
Vivacom, Bulgaria’s telecommunications service provider, to launch nationwide 5G. Vivacom will leverage Netcracker converged rating & charging and Netcracker customer billing management as foundation for its revenue management system.
“Throughout our partnership, Vivacom has relied on Netcracker’s next-generation solutions to support our business needs,” says Andrija Derezic, group CIO of United Group and Vivacom. “The functionality, stability and integration with surrounding systems offered by Netcracker provide valuable support for both current and future projects and deliver the best possible experience to our customers. In this way, we and our customers will experience a more secure and stable system.”
“We are excited to extend our long-term partnership with Vivacom,” says Benedetto Spaziani, GM at Netcracker. “We are honored by the trust placed in us by Vivacom as it continues to grow and create a superior customer experience, and we look forward to more success in the future.”
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