The real-time charging, billing and customer management solution from MDS has been awarded TM Forum Frameworx conformance as a certified managed service implementation. In doing so, MDS becomes the first real-time billing and customer care company to achieve Frameworx Implementation Conformance for a managed service.MDS invested in order to conform to the strenuous certification in response to the demands of the marketplace. It has subsequently had its business processes independently verified and certified by TM Forum.
“Frameworx Conformance Certification enables both buyers and sellers to jointly reduce the costs and risks associated with procurement and integration,” commented Lorraine Farrell, the head of Frameworx Conformance Certification at TM Forum. “This certification demonstrates MDS’ commitment to standards and interoperability and reassures customers that require standards-based, cost-effective, and flexible solutions. It has been a pleasure to work with MDS on this and we congratulate MDS on this achievement.”
Jennifer Fellows, the senior vice president of Product Management at MDS, added: “Potential customers are increasingly looking for independent assessments and benchmarks as to how well products, solutions and services align to pre-defined standards and many CSPs now mandate Frameworx Conformance as necessary from potential suppliers. We are very proud to be the first real-time billing and charging provider to earn this Conformance Certification. With our Managed Service capabilities now certified by TM Forum, digital service providers (DSPs) can be assured that MDS meets and exceeds industry-wide standards.”
