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11 July, 2018
LTE data roaming within the EU radically increased last year, with traffic volumes over the summer up to eight times larger than the same period in 2016, writes Mikaël Schachne, the vice president of the mobile data business at BICS. The trigger? Roam like at home (RLAH).
15 June, 2018
The modern consumer is an ever-changing force that is taking control of the payments industry, writes Robert Murphy, the head of Customer Service & Logistics at Chip & PIN Solutions, a Valitor company.
12 June, 2018
The history of the telecoms industry is littered with failed attempts to own new market opportunities. However, in the Internet of Things (IoT) operators can be enablers of an open ecosystem that extends beyond the provision of connectivity and receive fair recompense for doing so, Alon Segal, the chief technology officer of Telit, tells George Malim
19 March, 2018
Among the drones, phones, cars and, yes, spacecraft at this year’s Mobile World Congress, it was easy to think the BSS talk was simply business as usual. However, there were several clear indicators at the show that business as usual is no longer fit for purpose in the digitally transformed telecoms industry of the future, writes George Malim.
19 March, 2018
Customers don’t tend to think in terms of channels. They think of results, writes Bartlomiej Kordas, a BSS product manager at Comarch.
13 March, 2018
The Internet of Things (IoT) is the next stage of digitalisation. It holds unique potential for the telecoms industry, but it will require monetisation and sales excellence to unleash its topline potential, writes Dr. Kajetan Zwirglmaier, a partner at Simon-Kucher & Partners. Here, he details six aspects that are key to IoT topline success:
05 March, 2018
When applying for a loan, traditional banks will always check a customer’s credit history, writes Steve Polsky, the chief executive of Juvo. Whether or not the loan is approved relies on the individual’s past performance with credit products. But in cash-based societies in emerging markets, individuals haven’t had the opportunity to access credit or establish […]
27 February, 2018
As the PSD2 (Revised Payment Service Directive) takes effect in the EU, banks that previously had a monopoly on consumer account details will now be obligated to safely disclose that information to third-party providers, writes Roman Taranov, the chief executive of RGK Mobile.
23 February, 2018
Communications service providers (CSPs) are under constant pressure to compete in an increasingly crowded marketplace, writes Lakshmi Randall, the director of product marketing at Denodo.
19 February, 2018
Recently, technologies such as big data, artificial intelligence and machine learning are having a moment in the spotlight due to their potential to transform our working and personal lives. As we head into the digital era, these technologies are driving innovations in all industries, from manufacturing to education to healthcare. And the telecoms sector is no exception, writes Alan Coleman, the head of BriteBill
