Consolidate system stacks and accelerate time to market with multi-tenant BSS

The starburst of services CSPs’ BSS now have to support has meant CSPs are moving away from the one system per service approach that has seen an architecture of stovepiped

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Innovation opportunities abound as CSPs learn to play to their strengths

Lucas Skoczkowski is chief executive officer of Redknee, the provider of real-time converged billing and customer care systems that has recently acquired the BSS business unit of network equipment vendor

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Data is nothing but data until it’s analysed for a purpose

Lyn Cantor is president of Tektronix Communications, the vendor of assurance and big data analytics systems that has emerged as the world’s first Telecoms Intelligence Provider. Here, he tells VanillaPlus

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Partnerships, agility, customer experience and continuous cost reduction are key themes for digital value creation

Keith Willetts is chairman of the TM Forum, a global non-profit association focused on enabling service provider agility and innovation to address the role of CSPs – and others –

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CSPs must think beyond their telco roots to capture the M2M opportunity

Jens Amail is senior vice president and general manager for Services Industries at SAP. Here, he tells VanillaPlus how he views the M2M opportunity for CSPs. The opportunities are massive,

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Fast and slow data intelligence approaches extract CEM value for CSPs

One year on from acquiring Telcordia for more than US$1 billion and more recently the acquisition of ConceptWave, Ericsson continues to see great potential for CSPs to extract great value

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Profitability of new value-added services is elusive without automation and user control

Tim Spencer is co-founder, president and COO of Sigma Systems, the provider of service order management, provisioning and activation, device provisioning and advanced mediation solutions for broadband IP service offerings.

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If CSPs get the commercial order-tocash process right, they can offset lost consumer ARPU

Jim Dunlap is president of Cycle30, a provider of a hosted platform for scalable and reliable converged billing that includes convergent charging, rating and balance management for existing and emerging

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Inefficiency is inexcusable – customer data transforms CSP performance engineering

Shirin Dehghan is chief executive and founder of Arieso, the provider of customer centric, location aware network management solutions for mobile network operators. She established the company in 2002, having

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CSPs must extract intelligence from big data to compete with internet giants

Managing subscriber data is part of CSPs’ DNA, they just need to apply it to mobile data so that they can effectively monetise its potential. Here, Louis Brun, chief operating

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