Talking Heads
Consolidate system stacks and accelerate time to market with multi-tenant BSS
The starburst of services CSPs’ BSS now have to support has meant CSPs are moving away from the one system per service approach that has seen an architecture of stovepiped
Read moreInnovation opportunities abound as CSPs learn to play to their strengths
Lucas Skoczkowski is chief executive officer of Redknee, the provider of real-time converged billing and customer care systems that has recently acquired the BSS business unit of network equipment vendor
Read moreData is nothing but data until it’s analysed for a purpose
Lyn Cantor is president of Tektronix Communications, the vendor of assurance and big data analytics systems that has emerged as the world’s first Telecoms Intelligence Provider. Here, he tells VanillaPlus
Read morePartnerships, agility, customer experience and continuous cost reduction are key themes for digital value creation
Keith Willetts is chairman of the TM Forum, a global non-profit association focused on enabling service provider agility and innovation to address the role of CSPs – and others –
Read moreCSPs must think beyond their telco roots to capture the M2M opportunity
Jens Amail is senior vice president and general manager for Services Industries at SAP. Here, he tells VanillaPlus how he views the M2M opportunity for CSPs. The opportunities are massive,
Read moreFast and slow data intelligence approaches extract CEM value for CSPs
One year on from acquiring Telcordia for more than US$1 billion and more recently the acquisition of ConceptWave, Ericsson continues to see great potential for CSPs to extract great value
Read moreProfitability of new value-added services is elusive without automation and user control
Tim Spencer is co-founder, president and COO of Sigma Systems, the provider of service order management, provisioning and activation, device provisioning and advanced mediation solutions for broadband IP service offerings.
Read moreIf CSPs get the commercial order-tocash process right, they can offset lost consumer ARPU
Jim Dunlap is president of Cycle30, a provider of a hosted platform for scalable and reliable converged billing that includes convergent charging, rating and balance management for existing and emerging
Read moreInefficiency is inexcusable – customer data transforms CSP performance engineering
Shirin Dehghan is chief executive and founder of Arieso, the provider of customer centric, location aware network management solutions for mobile network operators. She established the company in 2002, having
Read moreCSPs must extract intelligence from big data to compete with internet giants
Managing subscriber data is part of CSPs’ DNA, they just need to apply it to mobile data so that they can effectively monetise its potential. Here, Louis Brun, chief operating
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