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27 July, 202226 July, 2022 – Telcos are missing out on millions of unclaimed revenues and failing to meet the expectations of customers when it comes to personalising their communications, finds a research survey conducted by Intent HQ, the AI customer analytics platform.
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06 May, 20225G technology is pervading the world market at a rapid pace. 5G handsets are already a high grosser on e-commerce websites. While a few countries are lagging in deploying the next-gen 5G technology, several other nations already have 5G in the mainstream. Almost all big telecom operators have ramped up their investments in 5G deployment to stay relevant to the highly tech-savvy, digital-first users of current times, says Arun Rishi Kapoor, practice lead at Infosys BPM & Anand Chadrashaker, senior domain principal at Infosys BPM.
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07 February, 2022As the next phase of communications, the metaverse has huge business potential for telcos. According to Telecom Review, operators could earn up to $712 billion (€622.19 billion) in revenue by 2030 if they introduce 5G applications that support the creation of the metaverse.
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24 November, 2021Retail providers Amazon, Aldi and Tesco are trialling checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear that consumers today expect intuitive digital services as standard and supermarkets aren’t the only ones who should listen.
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20 September, 2021Smishing attacks or scam text messages grew by nearly 700% in six months in the UK, with calls on telcos to get a grip on the problem across the world, writes business technology journalist Antony Savvas
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13 September, 2021Deutsche Telekom subsidiary T-Systems is showing that US big tech companies can’t always have it their own way in Europe when it comes to data provision. Business technology journalist, Antony Savvas looks at how data sovereignty is and should be providing good openings for telcos.
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03 August, 2021As the recent stream of press releases from telcos announcing cloud provider partnerships shows, operators are rapidly accelerating their cloud transformation strategies. While the opportunities for innovation this brings are myriad, says Derrick Medina, senior cloud solutions architect at Amdocs, transition to the cloud is far from easy.
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26 July, 2021As communication service providers (CSPs) spend billions on rolling out networks to create “smart cities”, business technology journalist Antony Savvas asks whether they should spend a bit more on explaining to the public what they are doing, and for whom?
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21 May, 2021The appearance of GPRS otherwise known as 2.5G about 20 years ago showed the telcos what was coming their way in terms of business model shake-ups not least around content. (more…)
09 October, 2020If you could revitalise your business, save money, better serve your customers, be faster to market with new services, have access to endless scalability, the most stringent security, and the best developer skills available, wouldn’t you do it? (more…)
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