Why data is the telcos’ most valuable asset in a hostile world

These are challenging times for telecoms operators. Their traditional ‘cash cow’, voice, is no longer lucrative and they are struggling to compete effectively on cost because the competition from rivals,

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Delivering an Omni-channel customer experience is a must for Digital Service Providers: Pt 1

In order for operators to become a DSP they need to combine digital activity with strong leadership, create business and IT alignment to turn technology into transformation. They need to

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Take the fast track to enriched customer insight

While effectively monetising customer data is the only way today’s telcos will survive, as Taya Vernon of Intent HQ argues, taking on this task alone is simply not enough.

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Connectivity on the edge

There is a technological tsunami heading straight to the centre of the mobile telecoms world. IoT promises a deluge of connected “things”, from smart water meters and remote perimeter access

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MATRIXX Software and Vlocity announce partnership and launch digital industry cloud solution for telcos

MATRIXX Software and Vlocity, the Industry Cloud Apps company, have announced a strategic partnership and launch of Go Digital™, a cloud-based solution that helps communications and digital service providers (DSPs) deliver a

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Service providers under pressure from Web 2.0 companies but NFV will give them agility

In 2015, 39 million adults (78%) in Great Britain accessed the Internet every day, 23 million more than in 2006. The network underpinning this demand needs to become intelligent, programmable

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New report shows seven key factors shaping the Middle East enterprise cloud market

Seven predominant factors are shaping the market in the region and overall cloud services adoption is at an inflection point.

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Telcos: Using business intelligence to overcome operational performance and network monitoring issues

With millions of events and transactions taking place daily on their networks, telcos hold more data than many other businesses. What they do with that information makes the difference between

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Digital Evolution is virtually a step away

For years, the enterprise has been realigning entire IT ecosystems to take advantage of cloud technologies. The move away from heavily customised, on-premise enterprise solutions to flexible, cloud-based SaaS offerings

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Enabling agile, open, cloud-based NFV

The ground is shifting under telcos and service providers. Many operators have now embraced virtualisation as a tool for increasing operational agility. But first-generation solutions for network application virtualisation —

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