How Brexit will impact on UK travellers in Europe’s new roaming-free zone

February 1st saw the European Union (EU) clearing the final hurdle that will mean the end of roaming charges for calls, SMS and data across Europe.

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Truphone launches global SMS recording to fix Blackberry migration problem, reports US tier 1 bank win

Truphone, a supplier of regulatory-compliant mobile recording, has launched a new solution: SMS recording on all devices. Truphone also reported that a US Tier 1 investment bank has implemented the

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Ten years on: operators have the chance to finish what the iPhone started

Last week was the 10-year anniversary of the iPhone. On 9th January 2007, Steve Jobs first announced that Apple was to launch a device that would ‘re-invent the phone’ and

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Consumer migration to OTT services to cost mobile operators more than $100bn in 2017 lost revenues

A new study from Juniper Research has calculated that the consumer migration from operator voice and text services to OTT (Over the Top) messaging services and social media will cost

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Only 30% of subscribers aware of risks from mobile network vulnerabilities, a third never check their bill

Research commissioned by Xura, Inc., a provider of secure, digital communications services, has revealed the extent to which mobile subscribers are unaware of vulnerabilities in their mobile operator’s network that

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Smart Axiata selects 365squared to provide A2P SMS monetisation and control services

Smart Axiata Co., Ltd. (Smart), a mobile telecommunications operator in Cambodia, has partnered with 365squared, to remove the effects of spam for Smart’s subscribers and monetise its application-to-person (A2P) SMS

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OTT bypass fraud: Threat or opportunity?

In today’s connected world, the way we use technology to communicate is constantly evolving. The availability of fast mobile internet access, together with the increased adoption of smart phones, has

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Asian operator extends relationship with DigitalRoute to add real-time usage management

In the wake of extensive merger and acquisition (M&A) activity, an Asian telecoms network operator has reportedly extended its relationship with DigitalRoute, a provider of data integration solutions globally.

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Billing is the elephant in the room for your CX

As digital transformation begins to have an impact on traditional businesses and the consumption habits of customers, new approaches to customer experience are emerging, wrote Alan Coleman, chief executive of

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Grey market creates US$15bn black hole in operator A2P messaging revenues

More than half of the world mobile operators are losing more than half of their potential revenue from enterprise application to person (A2P) SMS traffic which bypasses network charging by

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