Juniper Networks, ServiceNow partner to offer automation power for enterprises, managed service providers

Juniper Networks, a provider of secure, AI-driven networks, and ServiceNow, have announced a partnership to deliver end-to-end automation for managed service providers and enterprises. With this newly formed collaboration leveraging Juniper

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BT partners with ServiceNow to simplify contact centre transformation

BT entered a new era of its ServiceNow relationship with plans to launch a turnkey, contact-centre-as-a-service (CCaaS) package integrating digital workflows, global communications and a cloud-hosted contact centre platform.

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Infosys, ServiceNow launch live operations platform to boost customer experience for telecom providers

Infosys, a provider of digital services and consulting, has announced its collaboration with ServiceNow, a digital workflow company. This collaboration is to launch Infosys Live Operations platform, aimed at enhancing customer experiences

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AT&T, ServiceNow announce global telco solution to help CSPs manage 5G, fibre network

AT&T Inc., and ServiceNow have announced a global telecom product to help communications service providers (CSPs) manage 5G and fibre network inventory. AT&T provided design and technical guidance for the

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Aria Systems announces its commitment to TM Forum’s open APIs & open digital architecture

Aria Systems, the provider of helping enterprises grow subscription and usage-based revenue, announced it has signed the TM Forum‘s Open API & Open Digital Architecture (ODA) Manifesto in support of

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Time to plan IT that’s fit for the future

The last 12 months have seen many carefully-laid technology plans blown off course, driving IT investments in unforeseen directions. While there is still much uncertainty as we look ahead, says Guy

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Voss integration aims to cut service response times and improve UC user experiences

Voss Solutions is offering a new integration which consumes and actions service requests that originate from ServiceNow, into Voss-4-UC. 

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Data scientist and container systems expert to help Electric Cloud to flourish in DevOps adoption

Electric Cloud, a provider in DevOps Release Automation and Continuous Delivery, has added Dr. Nicole Forsgren and John Willis to its Strategic Advisory Board.

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Will big data help the CIO balance your life?

If one of your New Year’s resolutions is to spend more time with family and friends and less time checking emails, you’re not alone. Studies show a growing number of

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Innovise ESM and CliQr announce new partnership to enable customers to control the cloud with ServiceNow

Innovise ESM, the Enterprise Service Management provider, has announced a new partnership with CliQr, the cloud management platform provider, to bring the power of the CliQr CloudCenter platform to the

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