Pegasystems

A by-product of the invention of smartphones, the mobile app ecosystem now encapsulates millions of app developers and billions of smartphone owners who use these apps every day, writes Mark

As the consumer communications service provider (CSP) market reaches saturation point, industry executives are seeking new strategies to drive business growth, writes Russell Palmer, the director of Communications & Media

In spite of high-profile arguments between tech giants about the impact of artificial intelligence (AI) on the safety and future of human civilisation, the conversation around AI in business and

As communications service providers (CSPs) continue on the path towards digital transformation, they are finding that technology has, without a doubt, become an indispensable tool for driving customer engagement, writes