IVRs
Artificial intelligence and smart city Catalyst projects shown at TM Forum Live! in Nice to promote quality of life
TM Forum Live! (May 15-18, 2017) is well known for its Catalyst projects, involving communication and digital service providers plus an ecosystem of partners in rapid-fire, proof-of-concept projects.
Read moreWarning of VoIP wars and risks of growing VoIP attack threats given by Context’s Ozavci
With more organisations turning to Voice over Internet Protocol (VoIP) and cloud-based Unified Communications (UC) systems to underpin their commercial services and corporate communications,
Read moreDigitalised DSP operations: Customer care evolution to a brand management platform
There are three journeys that today’s Communications Service Providers (CSPs) must make to become modern Digital Service Providers (DSPs):
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