Gemma Harding
One in three millennials only make two phone calls a week: Are they missing a trick?
A survey conducted by virtual receptionist providers Callcare has shown that nearly one in three millennials do not use their mobiles to make calls, opting instead for messaging apps and email
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Saturday is now a weekday and 7am is the new 8am, as customers show their service expectations
Data from telephone answering service CALLCARE has provided a glimpse into what the world of customer service will look like soon.
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