Internet of Things will place greater pressure on companies to modernise

One of the hottest trends in tech right now is IoT. Morgan Stanley projects that within the next five years, as many as 75 billion smart connected devices will be

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How a better service desk improves the customer experience

In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.

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Is the blockchain the solution to the advertising backlash?

The blockchain is becoming such a widely used word that you would be forgiven for thinking that we would use it simply to attract attention (Shurely not, Ed). It is

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Connectivity on the edge

There is a technological tsunami heading straight to the centre of the mobile telecoms world. IoT promises a deluge of connected “things”, from smart water meters and remote perimeter access

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