It’s time to stop talking about digital adoption and prioritise doing it…to turn digital tools into digital assets

After couple of decades working in the telco industry, you become pretty adept at surfing tidal waves. It’s been a while since I worked in another vertical (structured products, finance)

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In a complex environment streamlining the SIM management lifecycle is the answer

Despite a lot of media noise around eSIMs, the traditional physical SIM is forecast to still be with us in large volumes for several years to come. With demand for

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Customer loyalty and trust need not be victims amid uncertainty, the opposite should be true

Digitisation has promised to deliver a period of never-before-seen social proximity. Traditional barriers to commerce would be broken down; building lasting relationships would become easier, customer-service provider interaction would become

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What is customer engagement and is it the new black?

In competitive markets, product and price innovation are often yesterday’s news. In fact, in the telco market, the sort of ‘innovative’ offers long designed to attract new customers have increasingly

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The 5G conundrum: Hype and reality

Questions surrounding the impact of 5G remain open. Is 5G ‘just another’ generational upgrade for mobile networks, delivering greater speeds and less latency than previous network iterations and thus enabling

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The rise and rise of the e-SIM

Global eSIM appears set to make a major impact in consumer and IoT/M2M markets. eSIMs enable multiple mobile operators’ profiles to be generated, securely downloaded and provisioned over the air,

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Swimming in channels: Manage the dealers for success

New subscriber acquisition is one of the first steps to commercial success for the CSP. Equally important is the experience during sign-up and activation.

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A NEW DEAL FOR TELCOS Enabling and empowering dealers as a growth strategy

On-demand version With mobile Communications Service Providers (CSP’s) investing heavily in Sales and Marketing, optimizing performance and achieving efficiencies is important to the bottom line. And while online purchases continue

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Pipe dreams

As we know all too well, network evolution presents both opportunities and challenges for the mobile Communications Service Provider (CSP). Furthermore, says Adhish Kulkarni of Evolving Systems, as not all

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DigitalRoute expands its Americas sales team to leverage recent success in the region

DigitalRoute, the provider of Data Integration solutions globally, has announced the expansion of its Americas Sales team. In the wake of the company’s continuing growth, underlined by its recently published strong

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