digital services
The SMB opportunity for CSPs
Small and medium-sized businesses (SMBs) play a substantial role in the global economy. While it’s easy to focus on the larger players, the International Labour Organisation estimates SMBs contribute around
Read moreTelco needs a new approach for the coming era of cloud and digital services
Every decade or so, the telco industry reinvents itself. With 5G, we are about to experience a fundamental transformation in what it means to provide connected services to consumers and
Read moreUS Mobile World Congress is a showcase for new things
The inaugural Mobile World Congress Las Vegas event takes place from the end of this month, and it is set to lay a roadmap for the issues and opportunities the
Read moreShock as survey shows customers see operators as digital service providers
Reports of telecoms operators enduring a lingering decline to become commoditised infrastructure providers may have been exaggerated if the results of a new survey of mobile operators’ customers can be
Read moreIncreased automation and reduced time to market could add $15.5bn to CSPs’ 2019 revenues, says Sigma survey
Sigma Systems, a global provider of catalog-driven software, has discovered that communication service providers (CSPs) do not feel sufficiently prepared to deliver the next wave of digital services.
Read moreCSPs must compete but also create wealth in the digital services market
There are very few places left in the world where mobile devices aren’t a central part of daily life and, as consumers, we expect that connection to come with flawless
Read moreIoT, B2B2X, service aggregation – why these buzz words matter in the digital economy – right now
Handing a young person their first cell phone is a beautiful thing to watch – there may even be tears of joy before their fingers intuitively begin flying through menus
Read moreBlue Stream extends revenue management engagement with Netcracker to optimise customer experience and deliver new services
Netcracker Technology announced that Blue Stream has extended its relationship with Netcracker in order to ensure its ability to deliver the best customer experience.
Read moreIntelligence for the Telco Cloud
The Telco Cloud, defined as virtualised infrastructure to run digital services and agile operations, has not only paved the way for digitalisation of CSP businesses, but also opened up new
Read moreCSPs must transform into DSPs to survive digital disruption, says ABI Research
The telecoms market is in a state of rapid evolution and disruption with communications service providers (CSPs) now competing against web-scale companies, which can deploy a new service in a
Read more