Users said to be switching messaging services to protect privacy over WhatsApp and Telegram vulnerabilities

One service, VIPole Secure Messenger, is reporting a 40% increase in user numbers in the last month following several incidents that have sparked concerns over apparent vulnerabilities in rival applications

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The journey to integrated inventory

Having an integrated inventory offers telecommunications organisations a complete view of their networks and it is revolutionising the way they operate. Yet the significant operational changes required mean most integrated

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Delivering a personalised digital experience

In our last blog we looked at the impact a virtualised network will have on CSP’s and how this is an important part of the transformation process towards becoming a

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Procera Networks wins multi-million dollar order from tier 1 South American MSO

Procera Networks has secured an initial multi-million dollar analytics and traffic management deployment with a tier one South American cable operator.

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In IT transformations, the times they are a changin’

We know that big IT, and particularly BSS, transformations are expensive, risky and take far too long. We also know that, if we want to become a digital service provider,

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Zain Kuwait selects Show.me on-demand platform to deliver business insights

Zain Kuwait has chosen the Show.me on-demand platform, along with the Web Awareness and Subscriber Segmentation analytics smart apps from, for use within its marketing department. The Show.me smart apps

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What does Brexit mean for GDPR and privacy?

In my view the long term impact of a “Brexit” on the legislative framework for privacy will probably not be hugely significant.

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Improve your customer service by gaining a complete view of the customer experience – Part 1

Customer churn is a serious challenge for telecommunications companies. Double digit rates of defection are common, with many of those leaving being the highest-value customers who may use handsets for

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Rio 2016: Can operators handle the heat?

The Rio Olympics, like most major sporting events, will draw crowds from the four corners of the world. The 2016 event has already been branded the ‘Social Media Olympics’ –

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Convert international market potential into real market penetration

There are rich commercial opportunities for businesses bold enough to look beyond borders. Just look at the EU ─ over half a billion people and 22 million enterprises.

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