cognitive
Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences
Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers.
Read moreThe impact of cognitive intelligence and automation on telecoms industry OpEx reduction
Making a telecoms operator or service provider leaner and meaner in the marketplace requires multiple disciplines. Among them, forward planning is by far the most significant. It is this that
Read moreThe big data experiment – what can we learn?
Is the big data concept truly running out of steam? Certainly, the time and cost associated with these projects is raising questions – not least from the beleaguered CFO –
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