New bill capping-compliant solution for UK MVNOs offered by Transatel

Transatel has launched a solution to help mobile service providers and MVNOs (Mobile Virtual Network Operators) in the UK comply with the requirement of offering bill limits to their subscribers.

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Subex awarded contract from Türk Telekom to deploy ROC Revenue Assurance v6

Subex, a telecom analytics solution provider, announced that it has signed a new contract with Türk Telekom via its partner Gantek to deploy the latest version of its ROC Revenue

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What strategies should operators adopt to prevent telecoms fraud?

$38 billion. That’s how much telecoms fraud is costing the industry annually. Scams that originated from calls initially took the form of impersonators. But, says Graham Moore, product director at

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GENView Analytics to offer CSPs the ability to enhance network efficiency and improve customer experience

GENBAND, a provider of real time communications solutions, has launched its GENView Analytics platform, which aims to give service providers the ability to significantly reduce costs,

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Improve your customer service by gaining a complete view of the customer experience – Part 1

Customer churn is a serious challenge for telecommunications companies. Double digit rates of defection are common, with many of those leaving being the highest-value customers who may use handsets for

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