Telco needs a new approach for the coming era of cloud and digital services

Every decade or so, the telco industry reinvents itself. With 5G, we are about to experience a fundamental transformation in what it means to provide connected services to consumers and

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The enterprise neurosystem: Business intelligence meets AIOps

Machine learning, neural networks, artificial intelligence, companies have long been using these revolutionary technologies for specific tasks. But can an AI model be used to manage an entire corporation? 

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Maintain visibility into the new mobile reality

The rapid explosion of over-the-top (OTT) services has forever changed the business model of mobile operators globally, writes John English, the director of marketing for service provider solutions at NETSCOUT.

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Agility remains elusive when it comes to helping CSPs remain competitive

Communications service providers (CSPs) are under constant pressure to compete in an increasingly crowded marketplace, writes Lakshmi Randall, the director of product marketing at Denodo.

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Can CSPs survive without radically changing their marketing, IT and HR models?

This time last year Gartner predicted that CMOs would be spending more than CIOs in 2017. Was the prediction right, asks Steve Collins, a partner at CVM people.

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Self-service BI – Step away from data warehousing

Creating a data warehouse is a lengthy and costly project. However, despite the fact that the creation of a data warehouse alone would require years of man-hours and millions of

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Reducing customer churn through data analytics

Over 90% of adults in the UK have a mobile phone, and two-thirds of the total population owns a smartphone, according to Ofcom’s 2015 Communications Market Report – meaning the

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Quality Pays: Use data dashboards to improve mobile service

According to a 2014 Telegraph investigation, one million mobile users across Britain face unreliable network coverage. It’s likely that, at one point or another, poor mobile experience has changed perception

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Survey highlights ‘lack of understanding’ of the full costs of traditional Business Intelligence projects

New research from Bloor, a European IT research, analysis and consultancy organisations, commissioned by analytical data management platform Zizo, a Dell and Intel partner, has shown ‘hidden costs’ in the

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Why BI and analytics are fundamental to gaining value from IoT

The Internet of Things (IoT) is seeing the proliferation of smart, networked devices, capable of producing vast amounts of data on aspects of our personal and professional lives. However, it’s

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