Sleeping giant – Part 2: Busting myths in direct carrier billing

Our conversations with those carriers that are still ‘holding’ on the direct carrier billing (DCB) market suggests that there are a few common myths to bust and some learnings from

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U Mobile customers now able to buy Google Play Store content using carrier billing

Malaysian mobile operator, U Mobile has partnered with m-commerce enabler, DOCOMO Digital to give customers the option of purchasing Google Play Store content using direct carrier billing, a method which invoices digital and

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TeleWare launches new feature to protect mobile users from bill shock

In response to the large number of bill shocks experienced by mobile device users after they have travelled abroad, TeleWare is launching a new global mobile bill shock feature that

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Where are you on the four stages of the journey to better CSP billing?

The telecoms bill is both a foundation for the trust necessary to enable a sale and also an environment where sales messages can be personally tailored for each customer,

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Digitalised DSP operations: Revenue management evolution to a monetisation platform

There are three journeys that Communications Service Providers (CSPs) must make to become modern Digital Service Providers (DSPs):

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From cloud to managed service: The next MVNO evolution

Operating a mobile service is undoubtedly a great brand marketing strategy. It’s still prestigious, and the exposure is better than ever: not only is your logo on the bill, now

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Biznet chooses Amdocs customer experience systems

Biznet, an Indonesian fibre-optic network operator and provider of internet and cable TV services, has selected Amdocs to provide a customer care and billing solution.

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‘Bill shock’ research shows MNOs must innovate to win back 90% of roamers who are silent

ROCCO & UROS global Roaming Bill Shock Strategy Research concluded last week providing many new insights into the status of Roaming Bill Shock. Between September and October 2015 ROCCO asked GSMA operators globally to

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