Bill
Sleeping giant – Part 2: Busting myths in direct carrier billing
Our conversations with those carriers that are still ‘holding’ on the direct carrier billing (DCB) market suggests that there are a few common myths to bust and some learnings from
Read moreU Mobile customers now able to buy Google Play Store content using carrier billing
Malaysian mobile operator, U Mobile has partnered with m-commerce enabler, DOCOMO Digital to give customers the option of purchasing Google Play Store content using direct carrier billing, a method which invoices digital and
Read moreTeleWare launches new feature to protect mobile users from bill shock
In response to the large number of bill shocks experienced by mobile device users after they have travelled abroad, TeleWare is launching a new global mobile bill shock feature that
Read moreWhere are you on the four stages of the journey to better CSP billing?
The telecoms bill is both a foundation for the trust necessary to enable a sale and also an environment where sales messages can be personally tailored for each customer,
Read moreDigitalised DSP operations: Revenue management evolution to a monetisation platform
There are three journeys that Communications Service Providers (CSPs) must make to become modern Digital Service Providers (DSPs):
Read moreFrom cloud to managed service: The next MVNO evolution
Operating a mobile service is undoubtedly a great brand marketing strategy. It’s still prestigious, and the exposure is better than ever: not only is your logo on the bill, now
Read moreBiznet chooses Amdocs customer experience systems
Biznet, an Indonesian fibre-optic network operator and provider of internet and cable TV services, has selected Amdocs to provide a customer care and billing solution.
Read more‘Bill shock’ research shows MNOs must innovate to win back 90% of roamers who are silent
ROCCO & UROS global Roaming Bill Shock Strategy Research concluded last week providing many new insights into the status of Roaming Bill Shock. Between September and October 2015 ROCCO asked GSMA operators globally to
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