The future of customer experience

Increasingly, companies are moving away from a price-led approach in favour of a value-led strategy. One that puts the focus on customer experience. Retaining customers and growing brand awareness are

Read more

Telefonica and Red Hat sign global agreement to help companies mobilise business processes

Red Hat, Inc. a provider of open source solutions, and Telefonica Business Solutions, a provider of a wide range of integrated communication solutions for the B2B market,

Read more

Playing it for laughs: Huawei’s CEO meets analyst questions head on with wit and candour

Eric Xu, the rotating CEO of Huawei, China’s largest telecom equipment and services provider, isn’t like most chief execs. Not only was he happy to take questions from an international

Read more

Iran Telecom Innovations’ 17th edition in Tehran will reflect the country’s growing CIT market

Sanctions lifted the Iranian CIT market will be liberalised and thus offers tremendously growing chances for business. The ongoing digitalisation will change all walks of life in Iran as well

Read more

Telefónica Germany upgrades and extends use of Netcracker Revenue Management

Telefónica Germany has upgraded and extended its use of Netcracker’s Revenue Management system. The new version of the product and increased support is set to enable the CSP to simplify

Read more

Is it a question of survival for CIOs?

Over the next few years, businesses face an existential threat for which many are ill-prepared. Here, Rohit Talwar, an award-winning global futurist discusses how to navigate an uncertain future.

Read more

A manifesto for operators in the Internet of Things

The Internet of Things (IoT) is on a crucial cusp. It’s past being just a trend, nudging into consumer consciousness with brands like Canary and Philips’ Hue, and predicted to

Read more

Can we talk machine to machine? Not with the current business support system

Whether CSPs take an active or passive role in the Internet of Things (IoT) they’re going to need to update their support systems, writes Nick Booth

Read more

Aria Systems raises US$50m investment to meet growing global demand for Enterprise Monetisation

Aria Systems, which helps enterprises grow recurring revenue, announced it has raised US$50 million in new capital.

Read more

Blancco Technology Group acquires Tabernus

Blancco Technology Group today announced that it has signed an agreement to acquire Tabernus, a leading provider of data erasure software and hardware solutions used by organisations to completely remove

Read more