Reports & White Papers

How to thrive in the Age of The Customer

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services

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The $65bn Question: How can network and finance work together to safeguard capital investments?

(Sponsored News) – Network costs have never been greater and safeguarding that investment remains business-critical. Add new international financial reporting standards (IFRS) reporting and compliance regulations to the mix and

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How to prepare your FMS for new services and new networks

The telecoms industry has always suffered from the malicious impacts of fraudsters. Whether it was bashing the edges of coins to make coin operated phones accept lower value coins, dealer

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VanillaPlus Black Book 2016

WELCOME TO THE VANILLAPLUS BLACK BOOK 2016 As the telecoms industry continues to go through the greatest transformation since the introduction of IP technology – and possibly ever – this,

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Interconnect Billing and Content Partner Management as a Managed Service

Today’s global, competitive and complex telecommunications environment requires operators to focus more and more on their core business competences. The traditional environment of voice interconnection is changing and will continue

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