The new paradigm of Customer Experience Assurance for 4G/LTE

CSPs: It’s time for a new assurance paradigm that drives substantial increases in customer satisfaction and addresses the pain caused by the mobile broadband explosion, writes Edoardo Rizzi

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LTE and the legacy network – the challenges of concurrent offerings

The opportunities of LTE are here and they’re here now. The dilemma is that they bring a raft of sizeable challenges with them. CSPs are concerned about integration and handovers,

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Automation puts the process in place for getting LTE testing right first time

As CSPs across the world start to roll out LTE and other 4G technologies, the test and measurement opex burden has increased radically. Here, Walter Moretto explains how efficient test and measurement

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Linking charging to policy to win customers hearts, minds and pocketbooks in an LTE world

Price is the regulating mechanism of any market. The more complex the forces of supply and demand, the more sophisticated and fluid the pricing mechanism, and corresponding policy control in the network,

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Network testing and monitoring accelerates your path to LTE service revenues

Long Term Evolution (LTE) is on track, attracting global industry support with 17 commercial deployments and 140 commitments in 56 countries so far. However, deploying LTE entails risks from the

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Customer intelligence gets ready for the hyper-connected, always-on, 4.0 world

If Facebook were a nation, it would rank third in terms of citizens, only behind China and India. In this nation, the citizens, call them Netizens, are always-on, connected and

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Quality of experience will be next service differentiator

“Operators have made a good start with a two-pronged, tiered pricing model… They will look beyond subscriber based revenue for additional growth, and content providers are the first logical choice.”

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HP: SDM – A ‘must have’ in the LTE Age

“Service providers have an ace up their sleeve: detailed data on customer preferences.”

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