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NEWS
Turkcell selects Progress for real-time, situation-based marketing
Turkcell has revealed that it has gone live with its implementation of the Progress Apama Complex Event Processing platform, enabling it to offer real-time situation based promotion capabilities to customers.
Read moreOne in seven customers persuaded to stay by call centres
Research into customers’ mobile phone use has shown that one in seven people have been persuaded to stay with their mobile provider during a call to cancel their contract. The survey
Read moreCalls from customers for e-invoice exchange ‘getting louder’
The practical forum of the European EXPP Summit will provide answers on e-invoicing and e-billing over two days.
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