Agama Technologies has been chosen by Finecom Telecommunications, the second largest cable network in Switzerland, to provide its DTV Monitoring Solution for continuous and real-time TV service quality monitoring, assurance and analytics.
Finecom operates the fibre backbone for 21 independent cable network operators providing the Quickline multimedia product to end customers in more than 300 municipalities.
“We’re very pleased to have won this deal and we’re excited to be working with yet another proactive and progressive player in the cable space,” says Mikael Dahlgren, the chief executive of Agama Technologies. “By combining our comprehensive solution with our domain expertise and experience, Finecom will have the best support in both daily operations and continuous long-term improvements to efficiently manage and assure the TV service quality and the customers’ experience.”
The Agama DTV Monitoring Solution provides full transparency of video service distribution from the head-end to the viewing device. It supports TV operators’ business processes, across departments and workflows, with actionable insights that help to proactively manage service quality and customer satisfaction, whilst lowering opex and improving customer retention. One element of the holistic solution delivered to Finecom is the Analyzer OMNIA, Agama’s latest cable TV quality assurance probe that offers high density and parallel capacity, supporting concurrent real-time monitoring of up to 48 QAM RF multiplexes and their contained services in one 2U server, without the need for round-robin scheduling.
