Centina Systems, a provider of strategic service assurance and advanced analytics solutions worldwide, reports that SkyLine Membership Corporation has deployed its NetOmnia™ suite of solutions for fault, performance and network management.
Headquartered in West Jefferson, North Carolina, SkyLine Membership Corporation is a full-service provider of telecommunications and network services for business and residential customers. SkyLine is the second-largest of eight telephone cooperatives in North Carolina.
SkyLine selected Centina’s NetOmnia suite of solutions for its out-of-the-box, all in-one Fault and Performance Management solution that is both robust and cost-effective. Centina’s NetOmnia solution will provide SkyLine with the following benefits:
- Better customer experience and network performance
- Proactive resolution of network performance issues
- Visibility into health of overall network through a single solution
- Ability to automate actions and notifications when performance issues occur
“Providing the best customer experience possible is of the utmost importance to SkyLine Membership Corporation and Centina’s NetOmnia solution helps us to do just that,” said Jimmy Blevins, CEO of SkyLine Membership Corporation.
“NetOmnia allows us to view our overall network health in one single solution, making it easier to understand and improve network performance. We are now able to quickly and proactively resolve issues for our customers in a way that was not possible before.”
“Customer experience is becoming more important than ever and we are honored that SkyLine Membership Corporation has deployed our solution to help improve their customers’ experience,” said Anand Gonuguntla, co-founder and CEO of Centina Systems. “NetOmnia’s real-time analytics dashboards and workflow automation will help SkyLine proactively identify performance issues before they impact customers and eliminates the need for multiple solutions.”
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