Vodafone Portugal and RingCentral, Inc has unveiled “One Net TeamCollaboration with RingCentral,” a integrated communications solution. This brings together RingCentral’s messaging and video collaboration capabilities with Vodafone’s existing fixed and mobile voice communications functionality to Portuguese market.
The solution gives businesses of all sizes, particularly small-to-medium enterprises (SMEs), an agile, affordable, cloud-based offering for better collaboration and communication among their employees, customers, and suppliers on any device, from virtually anywhere, at any time.
To support hybrid work, Portuguese employees need collaboration capabilities at the centre of cloud communications. The new solution provides a unified experience across desktop and mobile for instant messaging, group collaboration, file sharing, task management, and HD video conferencing. These capabilities from RingCentral work with the existing communications services of Vodafone One Net, which include call handling, logging and recording, IVR (Interactive voice response), and teleconference, thus ensuring that all communications (including mobile or landline calls) can be made on a single platform.
Henrique Fonseca, Vodafone Portugal’s business unit director, says, “To the robust, effective, and simple Vodafone One Net solution that we have been offering to our customers for more than 10 years, we are pleased to now partner with RingCentral to leverage their collaboration capabilities. Portuguese companies will be among the first in Europe to experience the advantages of this differentiating platform, which is a real step forward in their relationship with customers and employees. The solution will accelerate their productivity with maximum agility and reliability.”
Yves Desmet, SVP international service providers, RingCentral, says, “Our mission at RingCentral is to simplify communications and help customers become more efficient, agile, and future-ready. Now, more than ever, businesses need flexibility and reliability in the way they operate. We are delighted to extend our partnership with Vodafone to Portugal, by combining the strengths of our platform with Vodafone enabling people to work in any mode, on any device, from anywhere.”
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