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03 December, 2019
Customer service is becoming the differentiator amongst telco providers – with a digital arms race taking place to provide the best experience. A study found that customer service will overtake price and product as the key brand differentiator in 2020. (more…)
20 September, 2018
RingCentral UK, Ltd., a wholly-owned subsidiary of RingCentral, Inc., a provider of global enterprise cloud communications and collaboration solutions, reports that BT has enhanced and extended its Cloud Phone solution (hosted by RingCentral) to meet the needs of medium and large enterprise customers. (more…)
03 May, 2018
Doom, gloom and a bit more doom – the big stick with which the incoming General Data Protection Regulation (GDPR) regulation can hit organisations that breach its statues has raised widespread concern, writes Curtis Peterson, the senor vice president of Cloud Operations at RingCentral.
29 August, 2017
The EU mandated General Data Protection Regulation (GPDR) that will come into force next May arrives at an interesting time for the UK as its enters its Brexit phase and following the recent high profile Wannacry cyber-attacks, writes Curtis Peterson, the senior vice president of cloud operations at RingCentral.
09 May, 2017
The last decade has witnessed the demise of major telecoms hardware vendors that failed to adapt to the world increasingly dominated by software and services. Sahil Rekhi, EMEA MD for RingCentral suggests that the channel needs to take heed and embrace a future (more…)
23 December, 2016
The consumerisation of IT through smartphones, instant messaging, video conferencing and much more has led to a huge shift in the way people communicate with each other. This in turn has driven a change in business communication tools, as the modern workforce (more…)
04 April, 2016
There’s no denying that we’re in the middle of a cloud craze but behind all the hype, does investment in cloud software really deliver a return? How much of the buzz around cloud is a promise of possible benefits, and how much of it is reality? (more…)
21 December, 2015
Another year has gone and we have another chance to take a moment to predict how our industry will grow and develop next year. Here RingCentral’s managing director EMEA & SVP Corporate Development, John Marlow gives his cloud predictions for the upcoming year. (more…)
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