• Log in
  • About Us
  • Privacy Policy
  • Contact us
Telecoms IT - VanillaPlus
  • Home
  • News
  • Verticals
    • 4G
    • 5G
    • Big data analytics
    • Bill & Charge
    • CEM
    • Companies
    • Digital transformation
    • Fraud prevention
    • Managed services
    • Network optimisation
    • NFV Hub
    • OSS
    • People
    • Policy
    • Revenue assurance
    • Revenue management
    • Service assurance
    • Service Provisioning
    • Test & measurement
  • Digital Edition
  • Events
  • Videos
  • VP Featured
    • Webinars
    • Digital Talking Heads
    • Editorial advisory board
    • Expert opinions
    • Hot List
    • Operator View
    • Press releases
    • Reports & whitepapers
    • Special reports
    • Talking Heads
    • Troubleticket
    • Features list 2019
  • Directory
  • BlackBook
  • Subscribe

You are here:

  • Home
  • BSS
  • Vast Broadband selects Netcracker to deliver BSS and OSS transformation

Vast Broadband selects Netcracker to deliver BSS and OSS transformation

25 October, 2019 at 12:22 PM

Posted by: Anasia D'mello

Vast Broadband selects Netcracker to deliver BSS and OSS transformation
Rohit Aggarwal of Netcracker

Netcracker has been selected by Vast Broadband to deliver a BSS and OSS transformation programme that will enable the growing cable and Internet service provider to enhance its customer experience, quickly introduce new services, consolidate its BSS and OSS platforms to reduce total cost of ownership, and realise post-acquisition efficiencies.

This extended multi-year fully-managed agreement between the companies demonstrates the ongoing strategic partnership between Vast and Netcracker as well as the future-proofing alignment between Vast’s business vision and Netcracker’s technology roadmap. Leveraging more than two decades of success delivering business transformation for communications service providers, Netcracker’s uniquely skilled professional services team will help Vast execute a BSS/OSS transformation initiative.

This programme will automate Vast’s end-to-end fulfillment processes and will dramatically reduce operational costs by migrating subscribers and consolidating multiple BSS and OSS systems gained via acquisition onto Vast’s fully hosted Netcracker BSS and OSS solution.

Larry Eby

Netcracker’s solution provides the critical backbone for Vast’s customer experience, managing and automating billing, inventory, service fulfillment and product management. Netcracker will centralise many of Vast’s core business capabilities onto this single, common platform.

Netcracker will implement enhanced agent desktop capabilities to reduce training costs and effort while minimising call handling time, add additional network integration components, and deliver API-based integration with Vast’s CRM layer to automate end to end processes.

“We are pleased to continue delivering powerful business capabilities and innovations to Vast Broadband that will help this competitive, multi-service operator to continue to execute on its aggressive growth strategy for the long term,” said Rohit Aggarwal, general manager North America at Netcracker.

“This new extended agreement comes as a direct result of Netcracker proving its value as a key strategic partner as we continue to grow organically and by acquisition, deliver more advanced services, improve our customer experience and reduce our operational costs,” said Larry Eby, COO at Vast Broadband.

Comment on this article below or via Twitter: @VanillaPlus OR @jcvplus


category: BSS, Companies, Merger & Acquitions, News, OSS, People

Tags: Larry Eby, NetCracker, Rohit Aggarwal, Vast Broadband

Comments are closed.

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Subscribe
Relax time
Read the new novel by J.J. Cowan on Africa’s conflict minerals trade and forced labour. 5* Reviews on Amazon.co.uk Paperback & Kindle

Check out on Amazon

X

Be the first to know!

  • The top telecom IT news stories of the minute
    in your inbox
  • Exclusive offers for entry into hundreds of
    events worldwide
  • Free access to a huge selection of the latest
    analyst reports and whitepapers
Subscribe now so you don't miss out
Don’t show me this again
Please check your email
Vanillaplus - The Global Voice of Telecoms IT
The Global Voice of Telecoms IT

VanillaPlus is the world-leading resource covering digital transformation for the communications industry. VanillaPlus brings you exclusive News, Expert Views, and Event Reviews. See Interviews from CEOs, CTOs, and COOs who are successfully transforming their business today.

Connect

Facebook Twitter YouTube LinkedIn

NEWS

  • Latest Telecoms IT news

DIGITAL EDITION

  • Latest Editions

OTHER

  • Newsletters [Archive]

KNOWLEDGE CENTRE

  • Webinars
  • Special Reports
  • Talking Heads
  • Editorial Advisory Board

COMPANY

  • About
  • Contact Us
  • Terms & Conditions
  • Privacy Policy

PARTNERS

  • IoT News

© 2014-2019 VanillaPlus - The global voice for telecoms IT. All rights reserved.