Serbian communications service provider (CSP) Telekom Srbija has signed an agreement to implement Ericsson’s Charging and Billing in One software for its residential and corporate mobile and fixed-line subscribers, enabling the completion of the transformation of its business support systems (BSS).
The implementation is the final step in a transformation process that began in 2011 and will provide the Serbian operator the flexibility to offer a wide range of promotions, discounts, incentive programs, targeted campaigns, cross-service bundles and differentiated tariffs to its customers and also allowing them to have full real-time control over their spending.
Predrag Culibrk, the chief executive of Telekom Srbija, saaid: “As the leading telecoms operator in Serbia, we always aim to provide our subscribers with services and solutions that will enhance their experience. We are glad that together with Ericsson we will implement such an advanced business support system enabling us to meet expectations of our customers and to follow market trends.”
Nunzio Mirtillo, head of Region Mediterranean at Ericsson, added: “This latest project is a continuation of our partnership with Telekom Srbija in BSS. Ericsson is the market leader in the domain convergent charging and billing solutions, and we expect that our solutions will help Telekom Srbija in achieving a better customer experience.”
