Empirix has announced Roaming and Inter-carrier Assurance Analytics, a new suite that combines service assurance and network analytics to provide performance and business intelligence insights on inter-carrier traffic. With the suite, mobile operators can ensure the roaming experience and maximise partnership revenues for voice, data and SMS traffic. In addition, Empirix claims it enables fixed line operators to assure customer experience in least cost routing and rural call termination scenarios, even when calls are routed off their networks.
“Tracking, ensuring and analysing intercarrier traffic – be it inbound or outbound, voice, video or data – is vital to extending coverage, maximising CSP profits and providing a seamless customer experience. However, gaining visibility into roaming and call routing across multiple networks and environments can be difficult,” said Franco Messori, chief strategy officer of Empirix. “With Empirix Roaming and Intercarrier Assurance Analytics, CSPs benefit from new insight into quality as they pass calls, data and roamers to partner networks to assure performance and capitalise on new revenue opportunities.”
Empirix Roaming and Intercarrier Assurance Analytics uses the Empirix System Architecture (ESA), which unifies Empirix testing and monitoring technologies with predictive analytics and business intelligence capabilities.
