software as a service

Experian®, a global information services company, unveiled the fraud and identity industry’s first open platform designed to catch fraud faster, improve compliance and enhance the customer experience.

There’s no denying that we’re in the middle of a cloud craze but behind all the hype, does investment in cloud software really deliver a return? How much of the

Communications services providers (CSPs) are finding their existing IT architecture more of a liability than a legacy. Often, it consists of a complicated mix of self-built point solutions that are

Contrary to popular belief, the cloud is not an inherently insecure environment – it just has a different security model to that which most people are used to.

In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.