Making legacy architecture agile, scalable and efficient

Communications services providers (CSPs) are finding their existing IT architecture more of a liability than a legacy. Often, it consists of a complicated mix of self-built point solutions that are

Read more

Cisco launches Ultra Services Platform to simplify, automate and accelerate the mobile cloud

Cisco is claiming a ‘breakthrough innovation’ that allows Deutsche Telekom and SK Telecom to unify physical and virtual resources, enable agility, increase operational efficiency, and lower the cost to serve

Read more

Understanding the variants of cloud security

Contrary to popular belief, the cloud is not an inherently insecure environment – it just has a different security model to that which most people are used to.

Read more

How a better service desk improves the customer experience

In today’s customer-centric world, customer experience has become a top business priority. In 2016, Gartner predicts almost 90% of companies will compete primarily on the quality of the customer experience.

Read more

Axiros new AXESS.CLOUD brings SaaS benefits to device management

Axiros has announced its new AXESS.CLOUD product line, featuring a cloud-based automatic configuration server (ACS).

Read more

SDN & NFV: Winning the enterprise ICT innovation game

In my last post I introduced the concepts of SDN (Software-Defined Networking) and NFV (Network Functions Virtualisation) and the important role they can play within ICT departments looking to innovate

Read more

Digital Evolution is virtually a step away

For years, the enterprise has been realigning entire IT ecosystems to take advantage of cloud technologies. The move away from heavily customised, on-premise enterprise solutions to flexible, cloud-based SaaS offerings

Read more

Achieving real benefits from Billing-as-a-Service

The proliferation and adoption of new technologies and services is driving many of today’s communications service providers (CSPs) and Enterprises to seek new ways to streamline their business, reduce costs

Read more

Oracle’s Q1 revenues fall 2% but Cloud SaaS and PaaS revenues jump by a third

Oracle Corporation has announced its fiscal 2016 Q1 results. The strengthening of the U.S. dollar compared to foreign currencies had a significant impact on results in the quarter. Total Revenues

Read more

Agatha Christie and the challenge of cloud integration

Many classic detective novels progress in a familiar way: the hero, Hercule Poirot or Miss Marple for instance, has an incomplete understanding of how the crime played out and must

Read more