Ron Westfall
Automation is the way to go, but what about the workers?
Automation is fast coming to a range of industries, bringing greater efficiencies, lower operating costs and more flexible service delivery. But will the telecoms industry be in the front line
Read morePolicy’s importance grows in line with its complexity
Developing policy on the hoof is generally frowned upon in administration, but it’s a survival skill in the constantly shifting CSP. It’s still a game changer though, writes Nick Booth.
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