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News tagged: Microsoft
Analysis of breach data by Tenable’s Security Response Team (SRT) has revealed that, from January through October 2020, there were 730 publicly disclosed events resulting in over 22 billion records exposed worldwide. (more…)
Paysafe, a integrated payments platform, announced that it has expanded its longstanding partnership with Microsoft, bringing the tech giant to millions of its customers with online cash payments, by activating paysafecard as a payment option in the Microsoft Store in 22 countries. (more…)
Pandemic disruption no longer an excuse for poor service: Going digital will ensure contact centre continuity
Reliance on traditional phone systems and customer goodwill no longer guarantees business continuity in the second wave of the pandemic, argues Marcel Reuvers, chief executive officer, ContactCenter4ALL. Customer service organisations must prioritise business continuity plans to ensure customer service efforts remain unaffected by future disruptions. (more…)
What part can artificial intelligence (AI) and machine learning (ML) play in the automation of the network? A panel of experts give their thoughts on the future of smart connectivity. Report by Guy Matthews, editor of NetReporter. (more…)
If you could revitalise your business, save money, better serve your customers, be faster to market with new services, have access to endless scalability, the most stringent security, and the best developer skills available, wouldn’t you do it? (more…)
A new study from Juniper Research has found that total spend over direct carrier billing will reach $100 billion (€85 billion) for the first time by 2025; rising from $37 billion (€31 billion) in 2020. (more…)
You’ve got the right technology for your IoT application, but do your customers expect free services? Listen as Nick Earle, Eseye CEO tells Jeremy Cowan and George Malim how to build the business case.
Megaport, a global Network as a Service (NaaS) provider, announced the deployment of its NaaS solution in France. The solution will enable faster, more flexible, and secure global interconnectivity services. (more…)
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