CSP Innovation
How CSPs will drive customer experience excellence in 2022
Communication service providers (CSPs) have helped get countries through the pandemic. Their networks and services ensured children could continue learning during lockdowns and have kept people connected, able to work
Read moreEcosystem evolution, monetisation and telco cloud trends are driving the next generation of telecoms
Alen Muslić is the chief strategy officer of ZIRA and leads the company’s thinking on trends that are impacting the future of telecoms and adjacent industries. Here he describes the
Read moreCSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualised networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially,
Read moreHow to create a product portfolio to enable new business models
Lejla Pljevljak-Rasidagic is the chief products officer of ZIRA. She has been piloting the company’s development of systems that support communications service providers’ (CSPs) digital transformations. Here she explains ZIRA’s
Read moreMicroservices are everywhere: What CSPs can learn from IT
On-demand version CSPs are in a critical period of transformation right now. Omnipresent connectivity is driving new disruptive business models which are further driving up demands on the networks. Virtualization
Read moreCan an IT DevOps approach speed up CSP Innovation?
In this article Blue Telecom Consulting (BlueTC) suggests that communications service providers (CSPs) should look to their strongest competitors for inspiration in the search for new innovation and operational models
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