ChatGPT
How GenAI is democratising AI for CSPs
GenAI is the new groundbreaking technology. It’s exciting because unlike traditional AI whose models constantly need to be built from scratch per use case, GenAI has the potential to democratise
Read moreTackling a deepening digital divide
The digital age has transformed nearly every facet of our lives: our homes are now brimming with connected devices and AI language models are transforming the way we live, work,
Read moreRingover launches Empower AI platform for sales, customer service improvement
Ringover, a global provider of cloud communications and contact centre solutions, has launched Empower, a AI-powered conversation intelligence platform. The new solution leverages artificial intelligence (AI) to analyse conversations and
Read moreLumen, Talkdesk partner to expand cloud-based solutions for contact centres
Denver, United States – Today’s businesses are exploring new ways for remote and hybrid employees to deliver outstanding customer experiences. They also want solutions that are flexible, scalable, secure, and cost
Read moreSmarter, faster, better: The role of AI in fast-tracking a 5G future
Increasingly prominent and controversial, in almost equal measure, AI engines are redefining all manner of work functions and human tasks (ChatGPT) and even reinventing our understanding of art (Midjourney, Stable
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