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05 January, 2021
With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues. Traditional OSS/BSS offerings are not up to the job, which has given rise to a new breed of vendors, focused on improving QoS and customer experiences with household-level analytics. (more…)
26 November, 2020
Ericsson Wallet Platform is aimed at empowering financial management, including for people who don’t have access to traditional banking services. It will deliver easy-to-use financial services to TMCEL Mozambique customers through the ability to store, transfer and withdraw money, pay merchants and utility providers, use financial services such as savings and loans. (more…)
23 November, 2020
The telecoms industry continues to see operators and Mobile Virtual Network Operators (MVNOs) battling for customer supremacy and market share, says Jaco Fourie, chief product officer at Qvantel. Telcos are increasingly looking at ways to cut costs, differentiate their revenue streams, and meet ever changing consumer needs and demands. (more…)
11 November, 2020
Amdocs, a provider of software and services to communications and media companies, announced a new multi-year, strategic agreement with Amazon Web Services, Inc. (AWS) to deliver integrated, cloud-native Business Support Systems (BSS) offerings for the world’s premium Communications Service Providers (CSPs). (more…)
26 October, 2020
One of Newton’s famous laws of physics states that for every action there is an equal and opposite reaction. One of the dreams of businesses and their financial backers is that for every investment action there should be a return that is at least the equal of the sum invested and hopefully significantly greater. (more…)
22 September, 2020
Commissioned by MDS Global, a research report by telecoms analyst house STL Partners has revealed that fully embracing digital business support systems could enable operators and service providers to unlock a 34% boost to their current profit margins for enterprise services. (more…)
13 August, 2020
Comviva, a global provider in mobility solutions has attained TM Forum’s “Open API Conformance Certification” with a Silver Badge for its Business Support Systems (BSS) suite. Comviva is among the leaders in the industry in number of certified Open APIs with a total number of five certifications – Service Activation and Configuration; Ordering and Management; Service Inventory Management; Trouble Ticket and Customer Management. (more…)
30 July, 2020
Ericsson has been selected by XL Axiata to deploy 5G-ready cloud core technology solutions in East Indonesia. This includes Ericsson Cloud Packet Core and Network Functions Virtualisation Infrastructure (NFVI) solution. (more…)
15 July, 2020
Netcracker Technology announced today that Telenet, the cable broadband service provider in Belgium, has gone live with Netcracker’s Digital BSS enabling the company to streamline, simplify and standardise billing processes, deliver new digital services faster and provide a better customer experience across business lines. (more…)
01 July, 2020
BT Group has selected Openet, a specialist in the supply of Digital BSS solutions, has been selected by BT Group to provide real-time charging services for BT Mobile and EE Mobile. Openet has been supplying its Evolved Charging Suite to BT Mobile for a number of years. (more…)
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