CSPs still missing out on billing communications blackspot finds BriteBill survey

Although only 40% of communications service provider (CSP) customers look at their bills regularly this still presents millions of customers for most providers and this channel of communication is not

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Future innovation brings together natural language, machine learning and artificial intelligence

Becky Byrne is the head of product management at Brite:Bill. Here she tells George Malim, the managing editor of VanillaPlus, how the company is engaging in natural language, machine learning

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