|
|
|
14 December, 2018
Cylance Inc., a provider of AI-driven, prevention-first security solutions, has launched a virtual chief information security officer (vCISO) service. This is a program designed to provide organisations with critical technology and security resources that support next-generation security architectures and offer robust staff augmentation. (more…)
11 December, 2018
Doron Youngerwood, a product marketing manager at Amdocs, sees communications service providers (CSPs) engaging with machine learning and artificial intelligence (AI) with an initial goal of improving customer experience. However, this is the foundation work for automated, self-healing services, he tells VanillaPlus managing editor, George Malim
11 December, 2018
Maintaining privacy and freedom in an ultra-connected era is one the key elements in restoring trust in the internet, writes Stefano Pileri, the CEO of Italtel.
30 November, 2018
More and more, successful businesses rely on the ability to access and analyse vital data and respond accordingly to changing market conditions. Machine learning and the application of Artificial Intelligence is revolutionising the ability to manage services — as long as they can extract the right data. (more…)
20 November, 2018
Within the next fifteen years, all specialised professions will be automated by artificial intelligence (AI), writes Charles Towers-Clark, the group chief executive of Pod Group. This technological shift will bring radical change to the workplace and make the vast majority of jobs redundant. But, just as with previous industrial revolutions, these new technologies will pave the way for a whole new wave of sectors and jobs too.
02 November, 2018
In Part I of this article, we discussed how an effective service assurance solution can assure operators that their virtual networks will offer the same quality and performance as those of traditional WAN networks. (more…)
31 October, 2018
Bwtech, a provider of end-to-end performance monitoring and optimisation solutions for the mobile communication industry, announced the launch of an innovative tool, NetWarden. (more…)
26 October, 2018
While bots are often cited as a reason for poor customer service, new research from Genesys finds many U.K. consumers do not rank them high on their list of frustrations. In fact, when asked about the most irritating issue in customer service, only 8.6% of consumers cited speaking with a bot, (more…)
25 October, 2018
Mobile carriers in emerging and developed markets might operate in very different market conditions but the challenges they face are remarkably similar: stagnating subscriber growth, squeezed profit margins and a commoditization of services, writes Albrecht von der Recke, the founder and COO of fonYou.
24 October, 2018
Questions surrounding the impact of 5G remain open. Is 5G ‘just another’ generational upgrade for mobile networks, delivering greater speeds and less latency than previous network iterations and thus enabling telcos to become more profitable pipe businesses? (more…)
Please try a search?
